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Sales Planning Governance Lead

Microsoft
United States, Washington, Redmond
Jul 18, 2025
OverviewTheEnablement & Operations (E&O)teamenablestheMicrosoft Customer and Partner Solutions (MCAPS)betterserve every person and organization's transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellencespanning compensation, performance insights, planning, skilling, and sales tools.TheMCAPSE&O Revenue Operations teamplaysan important rolein empowering every person in MCAPS to serve customers by activating and innovating Microsoft's commercial engine. As a Sales Planning Governance Lead on the MCAPS E&O Revenue Operations team, you'll help shape the future of Microsoft's commercial sales ecosystem. This Global team leads the transformation of our end-to-end sales planning processes and tools, improving efficiency, enabling AI-driven insights, and helping teams to allocate resources where they drive the most impact for our customers and Microsoft. This role will lead the development and oversight of governance frameworks that shape and support these planning processes by embedding structure, accountability, and cross-functional alignment. The successful candidate will ensure sales planning governance practices are consistently applied and continuously improved. They will drive clarity, and operational excellence by building strong operational rigor and fostering seamless coordination between teams. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesWhat You'll Do: Planning Process Oversight & GovernanceEstablish, own and maintain governance frameworks to ensure consistency, accountability, and transparency across sales planning workstreams Prioritize and manage governance requirements and processes balancing strategic goals with operational feasibility Monitor adherence to compliance, data integrity, and process standards across business functions Ensure global adherence to data governance and compliance standards across tools and processes. Stakeholder Alignment & Organizational EnablementAct as a central point of contact for stakeholders across Sales, RevOps, Finance and Field teams Own and orchestrate governance forums driving stakeholder alignment, and actionable decision-making across initiatives Synthesize feedback across the business and deliver insights to senior leadership for strategic decision-making Support training, onboarding, and knowledge sharing efforts to build governance discipline and process clarity Translate business needs into structured frameworks that drive alignment and clarity Continuous Improvement & Change LeadershipLead initiatives that simplify, streamline, or automate planning workflows Define and manage change strategies that minimize disruption and foster successful adoption across teams Contribute to planning cycles and roadmap development to align governance priorities with enterprise objectives Evaluate existing operating models and provide recommendations for performance and scalability Support the rollout of new governance initiatives, including change communications and stakeholder engagement Participate in planning and roadmap discussions to align efforts with strategic priorities Evaluate the effectiveness of current models and processes, identifying ways to optimize or prove/disprove current thinking within the organization Cross-Functional CollaborationPartner with adjacent teams (Sales Ops, Finance, Field) to ensure planning processes remain agile and responsive to evolving business demands Champion cross-functional accountability and ensure planning efforts reflect collective business goals OtherEmbody our Culture and Values
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