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Solutions Engineer - Western NY - Commercial

Cisco Systems, Inc.
United States, New York, Syracuse
Jul 18, 2025
The application window is expected to close on: July 25 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidate must be located in, or willing to relocate to, New York State - specifically Western NY.
MEET THE TEAM
Join Team Cisco Upstate NY Commercial! We are looking for an outstanding Solutions Engineer to join our team of seasoned professional sellers who cover the Commercial Select market in Upstate NY, specifically the Buffalo - Rochester - Syracuse region. Together, we drive business outcomes that exceed customer's expectation, foster strategic relationships, and build a culture of learning and technical excellence.
YOUR IMPACT
As a Solutions Engineer, you will play a meaningful role as a technical pre-sales engineer for a subset of our customers. This role offers a unique opportunity to engage deeply with our customers. You will collaborate with Account Executives, integrated team members, partners, and the business entities of Cisco to deliver outstanding business outcomes.
  • Lead and participate in high-impact customer engagements such as Tech Days, Executive Briefings, and other events.
  • Build executive relationships and champions within accounts through trust, business aptitude, and technical strategies.
  • Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.
  • Influence the future of our portfolio by participating in advisory boards, tiger teams, and providing customer feedback.
  • Build a culture of learning and mentorship while continuously investing in your personal professional development.
MINIMUM QUALIFICATIONS
  • 7+ years of industry experience, with experience as a pre-sales solutions engineer.
  • CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.
  • Solid experience with Cisco technologies such as routing, switching, wireless, collaboration, datacenter, or cloud solutions.
  • Ability to travel to customer meetings.
PREFERRED QUALIFICATIONS
  • CCNP or CCIE certification or equivalent. with experience presenting complex technical solutions to both technical and non-technical audiences, including C-level executives.
  • Strong problem solving and troubleshooting skills.
  • Understanding of the Cisco partner ecosystem alongwith the competitive knowledge of the IT industry.
  • A track record of consultative selling with an experience in IT Architecture or Operations
WHY CISCO
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
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