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Judicial Program Liaison

Blue Cross and Blue Shield of North Carolina
$81,068.00 - $129,708.00
parental leave, paid time off, tuition reimbursement, 401(k)
United States, North Carolina
Jul 18, 2025

Job Description

The Judicial Program Liaison focuses on leading initiatives supporting dually adjudicated and justice-involved youth across the Western Region of North Carolina. This role bridges health plan operations across Medicaid programs-Healthy Blue and Healthy Blue Care Together-while fostering strong partnerships with law enforcement, community organizations, and internal business units. The ideal candidate will champion accessibility, equity, and culturally sensitive healthcare outreach, manage program deliverables, mentor junior teammates, and represent the organization at in-community events.

WhatYou'llDo

  • Buildand implement strategic, community-focused initiatives in the Western Region of NC thatserve dually adjudicated and justice involved youth andadvance Blue Cross NC's brand and businessobjectives, member outreach, retention activities, and cultural sensitivity initiatives for health plans.

  • Strategies will include but are not limited to maximizing accessibility and quality health care for community members. Work to understand emerging issues regardinghealthcare and carry out community investment.

  • Work between Blue Cross NC's Medicaid Standard Plan, Healthy Blue, and the Children and Families Specialty Plan, Healthy Blue Care Together, to meet the needs of enrolled children, youth, familiesand caregivers.

  • Collaboratewith other business facing divisions to achieve business objectivesand curate accuratehealth plans.

  • Train and lead entry level community relations teammates as needed to help guide them and create a team of highly skilled professionals.

  • Manage policies and procedures, and oversee projects and program, ensuring deliverables and objects are met.

  • Build and maintainclose working relationships with a vast network of localand state law enforcement leaders, community stakeholdersand organizations serving justice involved youth.

  • Assist in developing community appropriateoutreach and marketing materials that are representative of enrolled populations.

  • Provide education on a variety of justice involved topics to improve relationship building, marketing strategies and product offerings.

  • Attending,supportingand hostingin-community events asappropriate.

  • This role requires the ability to travel and work non-traditional hours such as some evenings and weekends. Travel could be up to 25%, with periodic overnight. Possibility of 1-2 meetings per week away from home, within your assigned region. (Western NC)

*MUST RESIDE IN WESTERN NC

What You Bring

  • Bachelor's degree or advanced degree (whererequired)

  • 5+ years of experience in related field

  • In lieu of degree, 7+ years of experience in related field

What We Like

  • Knowledge ofthe state and local law enforcement and judicial organizations in NC

  • Knowledge of the child welfare system, specifically in NC.

  • Experience working effectivelyand building relationshipswith law enforcement/judicial leadership, stakeholdersandjustice involved serving organizations(including excellent written and verbal communication skills)

  • Understanding of the dynamics of the Department of Juvenile Justice andabilitytofollowthe policies and procedures of DJJ

  • Experience with community-based health initiatives in rural and urban communities

  • Background in community engagement, community engagement, program management, health equityand behavioral/mental health

What You'll Get

  • The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community

  • Work-life balance, flexibility, and the autonomy to do great work

  • Medical, dental, and vision coverage along with numerous health and wellness programs

  • Parental leave and support plus adoption and surrogacy assistance

  • Career development programs and tuition reimbursement for continued education

  • 401k match including an annual company contribution

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$81,068.00 - $129,708.00

Skills

Communication, Community Development, Community Education, Community Events, Community Interaction, Community Investment, Community Organization, Community Outreach, Community Relations, Cultural Awareness, Media Relations, New Program Development, Policy Management, Public Affairs, Public Relations (PR), Stakeholder Management
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