Student Recruitment Counselor

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity

The Student Recruitment Counselor (SRC) is a full-cycle recruiter working with prospective students to provide them with accurate information allowing them to make an informed decision. They may represent the university on occasion at educational fairs and tradeshows, as well as other post-secondary enrollment events. Working within the Student Recruitment Division, the Student Recruitment Counselor assists with the development of recruitment plans to meet targeted projections by implementing innovative as well as effective recruitment tactics and initiatives. The Student Recruitment Counselor is responsible for creating and maintaining relationships with prospective students through matriculation; assisting prospective students inquiring about various educational opportunities available through the Worldwide/Online Campus; manage projects as assigned; and assisting other departments such as admissions and advising as required. This position supports excellence in student services at every opportunity and seeks to continuously maintain a healthy relationship with university, military, and corporate affiliations. All SRC's are required to utilize multiple resources and tools throughout their day-to-day activities for the purpose of effective recruitment.

Please note that due to staffing needs, this position is open to all candidates currently residing in, or planning to relocate to all states within the United States, with the exception of the following states:

California

Washington

Maine

New York

Oregon

Colorado

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Required Skills, Knowledge, and Abilities:

• Must have a minimum of a high school diploma
• Must have a minimum of 1-3 years of excellence in Customer Service and/or 2 years of recruitment experience.
• Proven track record for consistently meeting deadlines with the ability to tactfully handle difficult situations and maintain composure under pressure, often under tight deadlines.
• Must be a dynamic, motivated, and enthusiastic individual with professional recruitment experience in higher education.
• Must have analytical skills, and technical expertise with Microsoft operating systems, Outlook/email, and Internet end-user applications including Salesforce.
• Must demonstrate exceptionally strong verbal and written communication skills.
• Must demonstrate a high standard of personal conduct, professionalism, and integrity and the ability to maintain confidentiality is vital.
• Must be able to provide excellent customer service to coworkers, staff, students, faculty, and customers.
• Must be able to work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary for the performance of duties.
• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.
• Must be able to recognize and deal with priorities, recognize and perform duties not directly assigned.
• Must be able to investigate, problem-solve and take corrective action.
• Moderate travel required.

Required Schedule/Availability (all times are EST):

Flexibility for hours Monday through Friday: 8:00 a.m. - 8:00 p.m.

Requirements to be able to drive a university vehicle:

• Must possess and maintain a valid, US driver's license. In some instances, a valid Class C (CDL) license may be required.
• Must meet the University's standards for approved drivers. Unacceptable driving records (as stated in the Use of Equipment and Vehicles Procedure 1.17) include the following (for three years from the date of each occurrence):
  • Three (3) or more at-fault accidents and/or moving violations in the previous 36 months.
  • Two (2) or more at-fault accidents or two (2) or more moving violations in the past year.
  • Conviction for driving while impaired (DWI, DUI within the last five (5) years).
  • Conviction for death by vehicle, hit and run, racing, careless and reckless driving, implied consent in the previous five (5) years.
  • Serious violations result in immediate disqualification and revocation of driver privileges. The following are examples of serious violations:

Speeding over 15 mph of the posted limit, driving under the Influence of alcohol or drugs, leaving the scene of an accident, reckless or careless driving, Use of vehicle in (drug trafficking, reckless homicide, soliciting), unlawful use of weapons, driving under suspension or revocation, fleeing a police officer, vehicle theft, Improper or illegal lane change, following too close, and passing a stopped school bus while stop sign is engaged.

Compensation:

The annual salary range for this position is $42,000 to $43,888, with a starting salary expectation around $43,888. The final offer will consider the candidate's skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R309985. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Full Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.