Technical Trainer II

Position Purpose:

Develop documentation for custom applications and packaged applications, using a variety of mediums as needed. Deliver training to a variety of audiences. Identify needed accesses and modifications for the training system environment.

Location:

This position is full-time and fully onsite (40-hours/week) Monday-Friday, in a typical office environment located in Columbia, South Carolina. On occasion some after-hours work may be necessary depending on workload.

Logistics:

Companion Data Services - one of BlueCross BlueShield's South Carolina subsidiary companies.

What You'll Do:

• Create and deliver training and development programs to all levels of end-users and IT professionals.

• Code, test, and debug programs specifically for training.

• Work closely with both I/t and the business to understand system and training needs for applications and packages supported.

• Participate in the training needs assessment process and vendor selection.

To Qualify for This Position, You'll Need the Following:

Required Education:

• Bachelor's in a job related field

Degree Equivalency:

• Associates degree plus an extra 2 years job-related experience for a total of 5 years of required work experience (see "required work experience")

OR

• 7 total years required work experience.

Required Work Experience:

• 3 years I/T technical experience with a Bachelor's degree or equivalent.

• 2 years Training experience, including I/T course development and delivery.

OR

• 2 years Training experience, including I/T course development and delivery and 1 year I/T technical experience with a Masters degree.

Required Skills and Abilities:

• In-depth knowledge and experience in relevant productivity tools and standard packages.

• Understand appropriate development methodologies.

• Understand and apply adult learning principles.

• Design training programs, classes, workshops, computer-based training, and online help.

• Understand the complex technical environment of the organization.

• In-depth knowledge of systems, applications, and programming languages.

Required Software and Other Tools:

• Classroom and standard office equipment.

We Prefer That You Have the Following:

• Experience gathering and analyzing requirements for training environments.

• Learning Management System (LMS) Experience.

• Experience presenting and communicating regularly with executive leadership up to President/C-Suite levels.

Work Environment:

• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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