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Accounts Receivable Team Lead

Mimecast North America, Inc.
United States, Massachusetts, Lexington
191 Spring Street (Show on map)
Jul 18, 2025

The Accounts Receivable (AR) Team Lead plays a critical role in maintaining the financial health of the company by overseeing regional collections, optimizing AR processes, and fostering a high-performing team culture. This role ensures timely cash flow, minimizes risk, and contributes to overall departmental and company goals through leadership, process enhancement, and data-driven decision-making.

What You'll Do:

  • Team Leadership & Development

    • Supervise and mentor a team of Accounts Receivable Specialists, including training, workload management, and performance evaluations.

    • Provide ongoing development opportunities to enhance team skills and efficiency.

    • Foster a collaborative and motivated team environment aligned with organizational goals.

  • Operations Management

    • Efficiently manage daily AR operations, including high-volume customer accounts and open receivables.

    • Oversee the reconciliation of customer accounts and lead the resolution of disputes or escalations.

    • Ensure the application of AR best practices to improve cash flow and reduce DSO (Days Sales Outstanding).

  • Cash Flow & Risk Oversight

    • Prepare and present cash flow and risk forecasts on a weekly, monthly, and quarterly basis.

    • Evaluate AR reserves regularly and recommend adjustments based on risk and portfolio health.

    • Implement strategies to minimize bad debt exposure while maintaining positive customer relationships.

  • Cross-Functional Collaboration

    • Provide support for global cash application activities and ensure alignment across regional teams.

    • Participate in cross-functional and ad-hoc projects related to AR, process improvement, and system enhancements.

What You'll Bring:

  • Bachelor's degree in Finance, Accounting, Business, or related field.

  • 5+ years of experience in Accounts Receivable, with at least 2 years in a leadership role.

  • Strong knowledge of AR processes, cash application, collections strategy, and risk management.

  • Proficiency with ERP systems (e.g., NetSuite, and HighRadius preferred).

  • Excellent communication, leadership, and stakeholder management skills.

  • Strong analytical mindset with the ability to interpret data and drive action.

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DEI Statement

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

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