Senior Finance Systems Administrator/Analyst

As a Senior Business Systems Administrator/Analyst specializing in Finance Systems at Workiva, you will be a key techno-functional member of the business systems team who maintains, enhances, and drives transformation across our Finance technology landscape. This is a hands-on role focused on the daily administration, design, configuration, maintenance, enhancement, and support of scalable solutions for core financial systems, including ERP, sourcing & procurement, close management, and expense automation.

You will blend deep technical expertise with strong accounting domain knowledge, partnering directly with Accounting, Sourcing & Procurement, and other cross-functional teams. Your work will ensure the reliability, scalability, and efficiency of our systems, empowering our finance teams to excel in a high-growth, SaaS environment.

In short, you will wear two hats:

• Systems Administrator - You will be the go-to expert for hands-on configuration, system stability, security, integrations, and user support.

• Systems Analyst - You will partner with accounting stakeholders to gather requirements, optimize workflows, and validate solutions.

What You'll Do

System Administration & Configuration

• Own the day-to-day administration, configuration, and maintenance of core financial systems, including our ERP (Sage Intacct, Oracle, or Workday), Coupa, BlackLine, Concur, Workiva, and other adjacent systems

• Perform hands-on configuration to address business needs, from minor tweaks and user requests to major enhancement rollouts.

• Manage user roles, permissions, and security settings to ensure appropriate system access and segregation of duties.

• Manage system release cycles and dev/test/prod environment management

• Proactively monitor system health, performance, and data integrity, identifying and addressing potential issues before they impact the business.

Problem Solving & Support

• Serve as the primary technical owner and subject matter expert for assigned systems, acting as the first line of defense for user support and troubleshooting.

• Investigate and resolve system issues and business process challenges.

• Track and escalate issues with vendors, managing cases to a swift and successful resolution.

• Lead hypercare efforts during releases

Solution Design & Delivery

• Support the end-to-end delivery of system enhancements and projects.

• Translate business needs into technical requirements.

• Design scalable solutions including detailed specifications, user stories, and use cases for moderately complex business problems.

• Configure system modules, workflows, custom fields, and dashboards to meet evolving finance requirements.

Business Partnership

• Build relationships and partner with key stakeholders across the Finance organization to understand their processes, challenges, and evolving needs.

• Analyze key finance processes (Order-to-Cash, Procure-to-Pay, Record-to-Report) to identify opportunities to reimagine, optimize, and automate business processes to drive measurable efficiency, control, and user experience improvements

• Lead requirements gathering, scope management, and design for system enhancements and projects.

• Help business partners understand and effectively utilize system features.

Testing, Compliance & Documentation

• Develop and execute comprehensive test plans and use cases to validate that solutions meet business requirements.

• Coordinate and support user acceptance testing (UAT), ensuring stakeholders are engaged and prepared.

• Ensure all system configurations and processes adhere to SOX, ITGC, and internal audit requirements.

• Create and maintain clear, comprehensive documentation for system configurations, processes, controls, user guides, technical runbooks, and training materials.

• Support controls implementation, documentation, and audit activities

Change Management & Training

• Design and deliver effective change communications and user training to drive adoption of new features and processes.

• Gather user feedback to improve adoption and usability.

Drive Innovation & Continuous Improvement

• Stay updated on finance technology trends and best practices, proactively recommending improvements and innovative solutions to drive efficiency and growth.

• Evaluate, pilot, and recommend innovative solutions for continuous growth.

• Drive adoption of new system functionalities.

Analytics Enablement

• Partner with stakeholders to fulfill analytics and reporting requests.

• Focus on maintaining data integrity to provide reliable business insights.

Minimum Qualifications

• Bachelor's degree in Information Systems, Accounting, Finance, or a related field

• 4+ years of experience in Finance Systems Administration, Business Systems Analysis, or similar roles supporting Finance/Accounting in a SaaS or enterprise environment

Preferred Qualifications

• Demonstrated experience implementing, configuring, and optimizing at least one major ERP platform (Sage Intacct, Oracle, Workday, or SAP)

• Hands-on expertise with at least two adjacent applications (Coupa, BlackLine, Concur, Salesforce, etc.)

• Proven track record of designing and delivering scalable, business-critical solutions across Finance domains

• Experience in a high-growth SaaS or public company environment

• Process improvement, automation, or data analytics experience within Finance & Accounting

• Strong understanding of SOX and ITGC controls, with direct experience supporting compliance and audit activities

• Experience working in or alongside Agile teams, managing requirements and projects in a dynamic environment

• ERP implementation consulting experience

• Familiarity with project management and collaboration tools (e.g., Jira, Confluence)

• Exceptional communication, analysis, and documentation skills with a track record of partnering directly with accounting stakeholders

Travel Requirements and Working Conditions

• <10% Travel for internal meetings

• Reliable internet access for any period of time working remotely and not in a Workiva office

How You'll Be Rewarded

A discretionary bonus typically paid annually

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.