Sales Operations Assistant

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis U.S. Yogurt, part of the Lactalis family of companies, is currently hiring a Sales Operations Assistant based at our Londonderry, NH sales & marketing warehouse, with occasional need to be at our Bedford, NH corporate offices.

An integrated member of the Headquarter Sales Strategy team responsible for supporting efforts to WIN in market by enabling a "Best-In-Class" process and go-to-market sales tools. Own and manage the distribution of Sales Tools required for successful customer sell-in. Positions the Field Sales team for success by assisting with the sell-in process, including planning and execution of sales materials and related support and logistics. This position is 100% on-site and not eligible for remote or hybrid work.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Field Sales liaison that champions and communicates the Go-to-Market needs in this quickly evolving channel.
• Manage and oversee flawless execution of the Sales Samples & Mock-ups process, including:
• Development and maintenance of the order forms to ensure correct innovation and disco SKUs are reflected.
• Regular interfacing with the field sales team to ensure accurate and timely tracking.
• Coordination of bi-annual mock-up planning, ensuring most cost-efficient approach (accurate quantities, timing, vendor), timely delivery of assets and partnering with the Industrial team to deliver 'empties' of existing SKUs from the plant.
• Weekly management and fulfillment/shipment of Sales Samples orders
• Manage and oversee the Sales Swag order and fulfillment process, as well as coordinating Sales Tradeshow gear and materials.
• Maintenance and supervision of the SWAG ordering portal and inventory tracking; weekly communication with portal vendor
• Weekly management and fulfillment/shipment of SWAG orders; responsible for managing the corresponding SWAG budget.
• Assisting with coordination of sales events, inclusive of ordering swag and sample product, ordering and delivering lunch, coordinating shuttles to deliver product to events, setting up meeting spaces, etc.
• Coordinate Tradeshow gear needs with Sales team members and outside vendors to ensure any necessary gear is available at all times as needed for Sales shows and events. Ships show gear as needed and receive it back at warehouse when no longer needed, clean and restock it into inventory.
• Manage the Sales Samples and Materials inventory in the warehouse.
• Lead the development, sourcing, warehousing, and distribution of Sales Materials including: point of sales, literature, promo items.
• Oversee associated line(s) in Sales OH budget.
• Key member of the planning team that coordinates 5+ annual planning meetings (such as National Sales Meeting, Topline Summits, Sales Planning meetings); responsibilities could include:
• Development of budget, logistics and communication
• Identification of locations & vendors and management of contracts & payments
• Lead the development and management the bi-annual Sales Key Dates and Sell-In Timeline
• Perform other duties as assigned.

From your STORY to ours

Qualified applicants will contribute the following:

• Strong computer skills; including PowerPoint, Excel and Word
• Strong written and verbal communication skills; ability to effectively interface across all levels of the organization and manage cross-functional relationships.
• Must be extremely detail oriented.
• Ability to prioritize and meet deadlines within specified time constraints.
• Strong sense of urgency. Identifies and resolves problems in a timely manner; gathers and analyzes information, develops alternative solutions, works well in group problem solving situations, and uses reasoning.
• Ability to operate in a team environment.
• Ability to adapt in a changing work environment.
• Passion for product & mission and desire to continually improve our Selling process.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.