At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! POSITION SUMMARY: The Regional Partnership Manager (B2B - Office Coffee Services) will ensure the complete alignment and execution of the B2B Route- to -Market (RTM) Strategy with key partnerships (e.g., Distribution Partners, GPO's, Facility/Property Management) at a local level by supporting both Office Coffee and Distributor Channels. This role negotiates local partnership agreements with Regional Distribution Partners and owns the roll out and local operational relationships with National Partners (i.e. Aramark, etc.) as an extension of the Customer Account Manager Partnerships. The Regional Partnership Manager will also collaborate and wire in the Nespresso Sales team at all levels for flawless execution under direction of the Channel Sales Manager. This position is also the local operational point of contact for distribution teams, direct field teams and/or Sales support partners including training and onboarding of Sales and Technical teams of partner network. In addition, the Regional Partnership Manager will build key relationships that help penetrate the customer base of Nespresso USA's Partner network to increase market share within Nespresso Strategic Customer Segments. Candidates must be located within the Southern Mid-West area of the United States, with ideal location being Dallas, Houston, or Austin, TX. This role works remotely when not traveling. RESPONSIBILITIES: Manage & Evolve Regional B2B Partnership Strategy
- Analyze and assess the current distribution network in the assigned geographic area, making recommendations for improvement and executing strategies to achieve short-term goals and long-term partnership objectives
- Evolve footprint from OCS to expanded partnership capabilities across Nespresso Strategic Customer Segments
- Vet, propose, and execute strategic local partnerships approved by B2B leadership
- Validate and execute agreements with mutual objectives and KPIs from the B2B RTM framework
- Facilitate QBRs for Regional Partners with the Sr. Regional Partnership Manager to identify growth opportunities and celebrate successes
- Work closely with the NAM, NPM, RSMs and TMs, as well as Distribution Sales Teams, to drive B2B business
- Manage assigned budget, sales incentives and operational costs within geographical scope, as approved by Sr. Regional Partnership Manager
- Ensure successful implementation of the B2B Partnership RTM and MBS Strategy
- Develop annual activation plan with regional partners based on shared objectives
- Develop relationships with national/regional distribution partner at every level
- Collaborate with trade marketing to enhance visibility and presence within the partnership network, including developing tailored tools and processes for compliance based on regional needs
- Work with TQM to design a tailored after sales service training plan for assigned partners
- Work with B2B Trainer, to define annual sales training plan for sales force in immediate partnership network
- Participate in and support relevant tradeshows as approved by Leadership team
- Leverage Regional Partnership feedback to create new business opportunities and deliver differentiated consumer experiences
Flawless Partner Strategy Execution
- Closely monitor Partner results and execution against annual plans - reporting key trends to leadership
- Ensure consistent process for thorough review of results against targets with all partners including new strategic segments for both Workplace and Hospitality
- Serve as local POC for communication across to Sales organization pertaining to the Partnerships within assigned geographic area
- Delivers practical tools, programs and solutions to keep Nespresso top-of-mind with partnership network to support the National Partnership Strategy
- Implement local partnerships as assigned by Nespresso HQ with guidance of Manager Customer Account Partnerships
- Execute expansion of target segment partnership network owning end to end locally (GPO's, Broadliners, Facility/Property Management, etc.)
Premium Brand Values and Customer Experience
- Ensure consistency of the Nespresso Brand and the Consumer/Customer experience in the (Workplace & Hospitality/Travel environment)
- Ensure a professional sales experience in accordance with the Nespresso Brand Image
- Optimize Brand Equity and visibility through the Nespresso Experience, brand exposure and product trials
- Be an ambassador of all Nespresso sustainability programs and ensure awareness and implementation of recycling and sustainability initiatives in customer environment
Compliance
- Adherence to all Company principles and policies including Nestle trade policy, local Sales policy, local Trade Terms, Safety and legal regulations
- Ensure that all commercial B2B activities are managed according to Nestle and Nespresso business principles
- Ensure that all company policies, procedures and business ethics codes are communicated and implemented within the team
- Execute international commercial guidelines (e.g. Sales and Trade Terms, Segment & Strategic Segments guidelines, etc.)
- Coordinate with accounting to secure accurate payment from customers
- Manage all aspects of business including but not limited to budgets, T&E, and strategic partnerships
- Accurately forecast capsule consumption and machine purchases for market
REQUIREMENTS:
- High School Diploma or GED , Bachelor's Degree preferred
- Experience in Commercial, Sales, or equivalent preferred
- 2-3+ years' experience working with or managing a DSD and/or food service network
- 3-4+ years Customer Account Management and/or Field Sales experience
- Experience in managing, leading and developing 3rd party partnerships
- Knowledge of and/or experience with non-traditional Out of Home CPG business in core and strategic segments (Workplace, Hospitality & Dining, etc.) landscape (local & National Accounts)
- Clear and proven ability to develop and implement successful sales and trade marketing strategies
- Strategic thinker with strong business acumen
- Preferred experience in managing teams directly or indirectly
- Preferred experience in Commercial, Sales, or equivalent roles
- Travel requirements: 40+%
SKILLS:
- Strong Leadership and Presentation Skills
- Demonstrated skills as a change agent, manager, and coach
- Excellent Communications skills and the ability to actively listen and learn a new brand Experienced and Strong Negotiation Skills in both sales and the distributor network Clear and proven ability to develop and implement successful sales and trade marketing strategies
- Ability to rapidly assess and succinctly summarize the current situation/process flow with respect to markets, competition, distributor practices and trends
- Change agent that brings new idea's
- High ethics and professional standards
The approximate pay range for this position is $125,000- $140,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us |Nestle Careers (nestlejobs.com) It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.
Nestle Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy. Job Requisition:363081
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