New

Security Manager - Center City

Thomas Jefferson University & Jefferson Health
paid time off
United States, Pennsylvania, Philadelphia
Jul 29, 2025
Job Details The Security Manager is responsible for the everyday operational functions of the Department of Security by leading and controlling daily activity and ensuring optimal use of departmental resources. The Security Manager also supports the Director/VP with the planning, development and administration of security programs in accordance with all applicable regulations and hospital policies. Primary responsibilities include oversight of scheduling and deployment of personnel to ensure adequate security coverage, as well as formal and ongoing training and evaluation of supervisor and officer performance. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson Oversees the daily operations of the Department of Security, including: personnel scheduling and deployment, managing employee attendance and addressing corrective action for attendance issues, oversight of biweekly payroll submissions, and overtime cost evaluations. Maintains constant dialogue with supervisory team (sergeants and lieutenants) to ensure a safe and secure environment and officers' fulfillment of the duties of their post to desired expectations. Provides regular performance feedback to supervisory and staff personnel in support of ongoing professional development. Oversees the departmental performance evaluation process, including the delivery of timely annual evaluations of supervisory personnel and ensuring supervisors' evaluation of staff officers. Develops performance improvement and recognition programs to enhance staff performance. Responds to complaints received about officer conduct/performance. Assists the director/VP in policy planning in support of a secure environment, high-functioning department and superior level of customer service. Participates in policy meetings and decisions regarding department operations. Designs and drafts security procedures consistent with operational needs, and is a key leader in implementing policy among staff. Leads and coordinates departmental hiring committee in partnership with Human Resources/Recruiting, including the development of the interview structure, final recommendations on hiring decisions, and monitoring new hire probationary periods. Supports university/hospital security details, including the coordination and supervision of security details for special events and the management of both long and short-term security and/or event projects. Other duties include: maintenance of department personnel files and records of competency/training and certifications; responsibility for all departmental disciplinary action, including supporting supervisors in disciplinary measures; other processes related to the human resource management of the department; managing internal investigations under the supervision of the Director Job Description Required Knowledge, Skills, and Abilities Understands and uses inclusion management principles in order to accomplish objectives through people. Ability to influence, direct, and guide others so as to gain their loyal cooperation in the accomplishments of an objective. Lead, direct and control the daily issues of a diverse work force in a complex urban setting. Respond quickly and calmly to sensitive situations where individuals may be exhibiting negative or threatening behavior. Ensures ongoing training for new and existing staff. Excellent oral and written communication skills. Qualifications Undergraduate degree in related field with 4 years of progressively responsible supervisory experience in specialized areas of law enforcement and/or campus/hospital security; or a minimum of 8 years progressively responsible supervisory experience in lieu of a Bachelor's degree. PA - Act 235 certification required for Pennsylvania facilities. Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 130 S 9th Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.