New

Program Coordinator- Client Experience (Early Career/New Grad)

NetSmart Technologies
United States, Kansas, Overland Park
Jul 30, 2025
Focused on ongoing program management At Netsmart, improving care delivery isn't just our aspiration, it's our passion! For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. Program Coordinator- Client Experience As a program coordinator, youplay a critical role in supporting the development, execution, and optimization of internal and external programs that drive business-aligned outcomes. Positioned at the intersection of data, operations, and client experience, this role requires a detail-oriented, analytical, and self-motivated individual who thrives in dynamic environments. You'll be responsible for coordinating cross-functional efforts, managing program deliverables, and ensuring data integrity across systems like Salesforce. With a strong focus on reporting and insights, you'll build dashboards in Power BI, clean and analyze data in Excel, and contribute to process improvements that enhance the overall client experience. This role is ideal for someone who is naturally curious, comfortable navigating ambiguity, and passionate about using data to solve problems and drive meaningful change. Responsibilities: Support the development and management of internal and external programs to deliver business-aligned outcomes. Apply best practice methodologies in program development and management Responsible for completion of program tasks and deliverables, development of business processes to meet program objectives Coordinate with cross functional groups and business stakeholders to ensure program deliverables are met Create and maintain reporting on program performance against defined goals and objectives Qualifications Required Bachelor's degree or equivalent relevant work experience Effective and efficient communication skills Ability to organize, prioritize and schedule a high workload Demonstrated analytical and problem-solving abilities. Strong collaborative skills and the ability to communicate effectively with various audiences. Preferred Experience with program administration, program development or program management Experience managing financial budgets and/or accounting tasks Experience with PowerBi Experience with Salesforce Proficiency in data analysis Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.