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Centralized Authorization Coordinator

LHC Group
United States, Connecticut, Rocky Hill
Jul 31, 2025

Summary

The Centralized Authorization Coordinator is responsible for client/patient authorizations for a designated region within Home & Community Based Services.



Responsibilities

  • Oversees team obtaining authorization from payer's case manager for services ordered/requested in a timely manner.
  • Monitors documentation of specified details related to the authorization including effective and end dates using the appropriate software application, authorizations, tasks, patient notes, phone calls and/or email.
  • Ensures additional pre-certification is obtained as needed and effective lines of communication are maintained between the agency and the payer.
  • Performs quality reviews to ensure needed documentation detailed in agency system reflects documentation on notes.
  • Coordinates and communicates with branch location regarding changes or update from the payer in a timely manner.
  • Resolves all requests, inquiries, and concerns in an expedient and respectful manner.
  • Problem solves independently before referring issues to the Supervisor for resolution.
  • Assists in internal and external audits as required.
  • Performs related duties as required or assigned.
  • Any other duties as assigned.



Education and Experience

Experience Requirements
* 3 to 5 years' experience of healthcare experience.
* Accounts Receivable experience.
Skill Requirements
* Excellent oral and written communication skills.
* Excellent organizational and analytical skills.
* General knowledge of rules and regulations governing third party payers.
* Excellent interpersonal skills.
* Positive customer relations skills and the ability to work effectively as a member of interactive teams.



Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits

LHC Group Inc Home Office a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.

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