New

Customer Service Representative

TEKsystems
$28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oklahoma, Oklahoma City
Aug 05, 2025
New Construction Services Coordinator Location: OKC, OK Department: New Construction Services Experience Level: Intermediate Are you a detail-oriented professional with a passion for customer service and project coordination? Join our team as a New Construction Services Coordinator, where you'll be the central point of contact for initiating service on new construction accounts and ensuring smooth communication between customers, field personnel, and internal departments. What You'll Do: * Serve as the first point of contact for new construction service requests in our service territory. * Coordinate with Project Leaders, Schedulers, and Field Personnel to initiate, maintain, or correct customer records. * Monitor project progress from initiation to completion, ensuring timely and efficient service activation. * Maintain and coordinate service area inspections and act as a liaison with city/county electrical inspectors. * Audit orders for process compliance and accuracy. * Respond to inquiries from customers and internal teams regarding job and inspection status. * Support dual-skilled functions in the NCR department and assist with dispatching and ticket analysis using CADS. Top Skills You Bring: * Strong customer service orientation with excellent communication skills. * Ability to work independently while following standardized procedures. * Experience coordinating across multiple departments and managing service-related documentation. * Familiarity with dispatching systems and ticket analysis (CADS knowledge preferred). Nice to Have: * Experience in utility services or construction coordination. * Knowledge of inspection processes and regulatory requirements. * Dual-skilled experience in NCR department (6+ months preferred). Why Join Us? This role offers a unique opportunity to be at the heart of new construction service delivery. You'll work with a collaborative team, engage with customers and inspectors, and play a key role in ensuring our service standards are met with precision and care. Ready to build something great? Apply today and help us bring power to new communities-one project at a time. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oklahoma City,OK. Application Deadline This position is anticipated to close on Aug 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.