Desktop/Tech Support: III (Senior)

Job Title: Desktop/Tech Support

Duration: 08/18/2025 to 12/17/2025

Location: Southeast Massachusetts / Hybrid role

Pay Range: $36 - 37.88 hourly on W2

JOB SUMMARY

Job Description:
Provide in person or Remote Technical Support to Employees and Sales Agents Nationally and Perform On site repair in Branch offices as needed.
Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.

Configures workstations for new users and upgrades existing equipment and software.

Sets up and maintains network and telecommunication systems.

Troubleshoots LAN, server and connectivity issues.

Utilizes ticketing system

Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.

Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.

Years Exp: 5 - 10. Experience:

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.