Sales Enablement & Learning Program Manager, SDR

We're seeking an enthusiastic and talented Sales Enablement & Learning Program Manager, Sales Development Representatives that is passionate about enablement and helping others succeed.This person will be a critical contributor of enablement and learning for our global Sales Development Representatives (SDRs) & Inside Sales teams with a focus on ensuring they have the skills, knowledge and process expertise to be effective and efficient in their roles. The enablement program focuses on 4 key focus areas including: industry domain knowledge, product, client facing skills and internal technology adoption.

Sales Enablement & Learning sits within Morningstar's Business Development and Sales group, which is responsible for helping for our clients build their businesses and provide better outcomes for investors. Reporting to the Head of Sales Enablement & Learning, the Program Manager partners with stakeholders across the organization to develop, execute, and optimize training programs and enablement initiatives that drive SDR effectiveness, confidence, and performance. This role is focused on the teams supporting SDRs for the Direct Platform, Index, & Sustainalytics business units. We're looking for a proactive, collaborative, and detail-oriented enablement professional who thrives in a fast-paced environment. The ideal candidate is passionate about early-career sales development, understands the SDR motion, and is skilled at delivering engaging learning experiences that translate to measurable impact.

Responsibilities:

Develop & Own SDR Enablement Programs:

• Serve as the dedicated Enablement program manager for SDRs to strategize, design, and deliver effective enablement deliverables that allow SDRs to effectively engage with prospects/client and manage a pipeline of potential opportunities, nurturing leads through the early stages of the sales funnel. Including but not limited to training, certifications, workshops, Sales Kick Off, etc.
• Partner with Instructional Designer, leaders and SMEs to identify overall training needs to develop and maintain training curriculum appropriate for SDR teams to ensure enablement, learning and business needs are met.

Onboarding:

• Support onboarding program for teams, which includes organization of onboarding plans, facilitation of live sessions and coordination with managers on 30-60-90-day expectations.

Deliver High-Impact Training:

• Be an engaging facilitator in the delivery of training programs including onboarding, core curriculum, client facing skill workshops (i.e. focused on prospecting, cold calling, objection handling, value messaging, etc.) and internal technology training.
• Partner with SDR leaders to identify enablement needs throughout the year to provide ongoing learning and reinforcement across SDR teams.

Drive Cross Functional Alignment:

• Partner with Product Enablement for their support in product level onboarding content for the product categories they serve that includes product details, audiences, use cases, competitors, and roadmap enhancements.

• Navigate prioritization and managing stakeholder expectations and communications.

Track, Measure, and Improve:

• Define success metrics for enablement initiatives for impact and outcomes, analyze engagement, adoption and impact of enablement content and training, leverage data to refine strategies and improve effectiveness.
• Project manage, organize, and deliver enablement programs while handling multiple projects, ensuring that initiatives are delivered on time, within scope, and meet defined success criteria.

Experience, Skills & Qualifications:

• Bachelor's degree required.
• Role will provide enablement for SDRs in North America, EMEA, and APAC so flexibility to work different hours as needed.
• Ability to travel up to 10% both nationally and internationally to execute the program.
• 6+ years of experience in related skills including financial services, sales enablement, learning and development, coaching/employee development, previous customer success or sales preferred.
• A strong understanding of the SDR function and what drives high performance in an inbound/outbound motion
• Sales experience preferred
• Demonstrated experience managing and facilitating/delivering content/curriculum delivered in multiple modalities (i.e., live training, e-Learning, self-paced, stand and deliver, hybrid, etc.).
• Experience working with global teams, including training and learning adaptations for regional differences
• Personality and ability to engage and collaborate well across complex organizations including with the C-suite, SDR leaders, SDRs, marketing and product management
• Strong aptitude for collaborating and building relationships, understanding team dynamics, taking initiative, solving problems, and establishing trust.
• Proven dynamic presentation and written communication skills are required.
• Strong project management skills with demonstrated ability to manage multiple projects and priorities simultaneously.
• Passion and commitment for adult learning best practices and techniques.
• Intermediate skills with PowerPoint and broad understanding of Enablement tools including but not limited to: LMS (i.e., Cornerstone), Sales Enablement Platform software (i.e. Seismic), Gong, Spekit, LinkedIn Navigator, Vidyard, and solid aptitude for learning new systems and tools.

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

• Financial Health
  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission

• Physical Health
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plansand coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disabilityinsurance

• Emotional Health
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal MentorshipOpportunities
  • Annual Education Stipend
  • Tuition Reimbursement

• Social Health
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

Total Cash Compensation Range

Inclusive of annual base salary and target incentive

Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.