Senior Technical Application Specialist | Epicor CMS
![]() | |
![]() United States | |
![]() | |
Epicor is a global company, employing more than 4,600 people with offices in 34 countries including the U.S., U.K., UAE, Australia, Canada, Mexico and China. As of 2024, Epicor has more than 23,000 customers in 150 countries with more than 2.3M users daily. Epicor is an acknowledged leader in the industrial end markets it serves, including manufacturing, distribution, retail and services categories. We are excited to announce an opportunity for a Senior Technical Application Specialist to join our team. Our support organization is focused on superior customer satisfaction and is comprised of highly skilled and highly self-motivated analysts. As a key player in Epicor's organization, you will face interesting challenges and have the chance to make a significant impact. This position will be focused on case management and resolution for the automotive manufacturing industry located primarily in the Americas, and expanding globally. Candidates will be required to respond to customer calls and web portal cases, apply strong technical, communication skills and advanced business knowledge to diagnose and troubleshoot technical issues, and deliver timely responses with effective and error-free resolutions in a professional manner. What you will be doing:
What you will likely bring:
What could set you apart:
#LI-MB1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits
Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: 60,000 CAD Maximum: 120,000 CADThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Mouy Bun |