Information Technology Support Specialist

JOB SUMMARY:

McKim & Creed is seeking a Information Technology Support Specialist in our Pittsburgh, PA office. In this role, we are seeking an experienced and motivated individual familiar with the Windows environment and comfortable working with an IT team in a mid-size organization. The position will involve many different aspects of technology, and we encourage looking for innovative solutions to problems using the latest available tools.

WATCH THIS VIDEO TO LEARN MORE ABOUT WHAT IT'S LIKE TO BE A PART OF OUR TEAM!

WHAT TO EXPECT DAY-TO-DAY:

• Collaborate with IT Team members to:
• Provide end user support
• Deploy workstations, software applications and patches
• Complete scheduled network maintenance tasks
• Identify areas of improvement or new requirements for the IT infrastructure.

WHAT YOU'LL NEED:

• Vocational certificate or two year degree is requested. Appropriate professional experience will be considered in lieu.
• Additional professional certifications requested (such A+, Network+, Server+, Microsoft Modern Desktop Administrator)
• Ability to listen to the end user and ask questions to solve issues
• Ability to research and solve problems
• Experience providing technical support remotely required
• Some overnight travel may be required.
• Will require at least 3 days per week in the office
• Must have a valid driver's license and an acceptable motor vehicle record.

• 3+ years' experience with Office 365, workstation deployment and end point management
• Basic knowledge of networking, including IP routing and subnetting
• Understanding of basic network devices including switches and wireless access points.
• Experience with system administration for Windows and Active Directory infrastructure.
• Understanding of workstation inventory and software deployment tools (PDQ Inventory / Deploy) including the ability to create and deploy workstation images and individual software packages.

WHAT WE OFFER:

Join a company that puts its employees first. Ranked as one of the Best Firms to Work For, here are just some of the reasons to become part of the McKim & Creed team:

• Employee Stock Ownership Plan (ESOP): All employees are owners & benefit from profits earned
• Competitive pay + paid holidays, bereavement and parental, medical, and military leave
• Multiple office locations to work from: Stick close to home or travel for a change of scenery
• Growth opportunities & training: Grow confidently in your career with our mentoring & training options
• Professional development: Tuition reimbursement, early career professional program, online courses & more
• Work that makes a difference: See the direct impact your work has on our communities
• Collaborative, supportive team: People to help you solve problems, cheer successes & encourage you along the way

We have an exciting opportunity to join our PITTSBURGH team. If you want to work at a company that will help improve the future of the communities where we live work and play, we're glad you found McKim & Creed.

McKim & Creed is an Equal Opportunity and Affirmative Action Employer, and VEVRAA Federal Contractor and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status and maintains a Drug Free Workplace.