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Business Process Manager

The Pasha Group
United States, Texas, Irving
500 East John Carpenter Freeway (Show on map)
Aug 06, 2025
Description
Position at The Pasha Group

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Business Process Manager - Drive Operational Excellence Through Process Design and Innovation

Are you a solution-oriented leader who thrives on transforming complexity into clarity? Join The Pasha Group, a leading force in global logistics, as our next Business Process Manager. In this high-impact role, you'll lead the charge in optimizing business systems, streamlining operations, and implementing smart, scalable solutions that shape the future of how we work.
At Pasha, we believe continuous improvement isn't a department, it's a mindset. You'll work across functions and business lines to reimagine, redesign, and elevate our processes, enabling agility, alignment, and long-term success.
Lead, Redesign & Improve the Way We Work
You'll own the process from vision to execution, guiding teams and stakeholders toward meaningful change.
  • Analyze & Design Solutions: Translate business goals into functional, outcome-focused process improvements.
  • Drive Process Transformation: Facilitate solution planning, perform gap analyses, and develop sustainable business practices.
  • Manage Projects End-to-End: Oversee project execution, risks, timelines, and stakeholder engagement from start to finish.
  • Build System Alignment: Integrate tools and platforms to eliminate inefficiencies and improve transparency.
  • Train & Guide Teams: Develop tools, training, and documentation that ensure successful adoption and lasting results.
  • Monitor & Report Impact: Track KPIs, report outcomes, and continuously improve process effectiveness across functions.
Collaborate Across the Enterprise
Your expertise will bring structure and cohesion across departments, empowering smarter decision-making and operational harmony.
  • Facilitate Stakeholder Engagement: Align cross-functional teams and foster open communication.
  • Lead Change Initiatives: Champion adoption of new processes using practical management principles.
  • Leverage Business Intelligence: Use data and system insights to influence process optimization and performance metrics.
  • Manage Relationships: Build trust with internal and external partners to support execution and continuous improvement.
What You Bring
You offer a unique mix of business process expertise, industry experience, and analytical thinking to drive sustainable improvements.
  • Bachelor's degree in Business, MIS, or related field-or equivalent combination of education and experience
  • 5+ years in business process design or management, including experience leading system adoption
  • 4+ years in the maritime and/or logistics industry
  • Familiarity with platforms such as Vilden, Inform, TMW TruckMate, Trinium, or Terminal Operating Systems (N4, Tideworks) preferred
  • Deep understanding of process methodologies, change management, and system functionality
  • Strong command of Microsoft Office (Advanced Excel & PowerPoint; Intermediate Word, Outlook, Access, SharePoint)
  • Experience conducting market analysis, business case development, and feasibility studies
Your Strengths
You're a collaborative leader, critical thinker, and change advocate with a passion for operational excellence.
  • Strategic mindset with the ability to identify gaps and deliver structured solutions
  • Organized and proactive project leader, skilled at balancing multiple priorities and timelines
  • Clear communicator who can bridge technical and non-technical teams
  • Skilled facilitator with a talent for simplifying the complex and getting buy-in
  • A role model for The Pasha Way - demonstrating Excellence, Honesty, Integrity, Innovation, and Teamwork
Why You'll Love Working at The Pasha Group
When you join Pasha, you join a team where process improvement is core to how we grow. You'll be empowered to make a real difference by shaping how our business operates. We offer:
  • The chance to lead enterprise-wide improvements with visible results
  • A collaborative, values-driven culture that thrives on innovation and respect
  • Access to professional development and growth opportunities
  • Competitive salary, excellent benefits, and the opportunity to travel and work across our U.S. locations-including Hawaii
Work Environment & Travel
Based in a corporate office with occasional time in production areas; must be able to lift up to 20 lbs. This role requires up to 50% travel, including visits to U.S. locations and Hawaii.
Ready to Redefine the Future of Operations?
Join The Pasha Group and lead the transformation of our business processes with purpose, precision, and impact.
Screening Requirements
Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment.
Annual Incentive Opportunity: 10% of eligible compensation
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

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