Account Manager

Kyocera International, Inc. is hiring a Sales Account Manager at our Plymouth, MI facility for our Display Division!

A Sales Account Manager supporting Liquid Crystal Displays (LCDs) plays a pivotal role in driving business growth by managing customer relationships, identifying new opportunities, and ensuring customer satisfaction. This position serves as a key liaison between customers and internal teams, helping to align LCD product offerings with customer needs, coordinating technical and commercial support, and ensuring smooth integration of solutions. The Sales Account Manager contributes to revenue targets by delivering value-driven solutions, resolving customer concerns, and fostering long-term partnerships.

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Check out our profile video!

Look at these PERKS!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!)
• 10 Paid Holidays per year
• 401(k)
• 401(k) company match
• Pension
• Medical insurance
• Dental Insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Flexible schedules
• Tuition reimbursement

We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension and a 401(k) with both Roth and a healthy company match. Our larger locations also feature onsite gyms, walking tracks, exercise rooms, and employee gardens.

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making.

Pay Range - $105k to $123k per year (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills)

GENERAL DESCRIPTION OF POSITION
The Sales Account Manager will be responsible for growing profitable sales and increasing market position by providing excellent customer service and support. This position will generate new business development and sell into existing customer base. This role will work in coordination with the one of the Nation's Largest Wireless Carriers, Kyocera Account Managers, Engineering, Solutions and Marketing Teams. This includes portfolio of devices, accessories, applications, services, and 3rd party partner offerings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. You will be expected to deliver game changing solutions that only Kyocera can, with ingenious solutions that connect people. Pioneering solutions that create an excellent customer experience.
2. Experience and Knowledge working with Thin-Film Transistor display (TFT).
3. The role of the Account Manager is to develop technology solutions based on customer desired business outcomes.
4. This role will work collaboratively with the account team to sell with, and directly to, our customers to enhance the experience.
5. You will work with a team of solutions managers, engineers, quality control and partners to implement and provide an integrated, enterprise-wide rugged hardware solution in addition to wireless network access at Enterprise, Small Business, and Government customers.
6. You will support complete effort to provide enterprise solutions and consolidate existing systems and solutions for customer's mobile services using Rugged Kyocera Hardware, video teleconferencing, wireless network internet access, mission critical solutions and business critical solutions.
7. You will ensure that detailed plans are developed, communicated, and then tracked as work is executed.
8. You will interact with customer to ensure project timelines and deliverables are met and all work efforts are coordinated.
9. Oversee project to the satisfaction of the customer Statement of Work, on schedule and within budget.
10. You will also manage all risks and issues that are identified throughout the life cycle of the project.
11. You will provide the project initiation, scope, requirements and scheduling for new implementations and continued support.
12. Deliver all key business goals including orders, revenue, and customer satisfaction/loyalty.
13. Lead all Territory sales activities.
14. Regular & accurate business forecasting orders, revenue, supply chain demand.
15. Lead long range planning process for annual/3-year outlook.
16. Collaboration with presales and delivery organizations to ensure high levels of customer satisfaction and loyalty.
17. Engagement with support team's product, finance, quality, and supply chain teams to ensure customer outcomes are met.
18. Monitor competitors' products, including relevant sales and marketing data.
19. Conceptualize, develop, and scale mobility solutions for Retail, Business and Enterprise Customers.
20. Develop executable pathways for successful implementation and scale for critical communications network.

Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, talk or hear; frequently required to reach with hands and arms; and occasionally required to stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.

Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.