Join our team as our Bench Manager!
Gorman & Company is seeking a flexible and experienced Bench Manager to provide operational support at both the Brewhouse Inn & Suites in Milwaukee and the Stella Hotel & Ballroom in Kenosha. This full-time role offers a unique opportunity to work in two of Wisconsin's most distinctive boutique hotels, providing interim leadership and departmental coverage based on property needs.
The Brewhouse Inn & Suites is a 90-room boutique hotel located in Milwaukee's historic Pabst Brewery complex, featuring the On Tap bar and restaurant. The Stella Hotel & Ballroom in downtown Kenosha is an 80-room hotel in a renovated Elks Club building, featuring a grand historic ballroom, restaurant, bar, meeting spaces, and cafe.
Key Responsibilities:
- Direct operations in assigned departments, including Front Office, Housekeeping, Food & Beverage, and Sales.
- Maintain brand standards and ensure service consistency across both properties.
- Approve timecards, manage staff performance, and conduct training or onboarding as needed.
- Provide on-site coverage during leadership transitions, vacancies, or peak periods.
- Adapt quickly to property-specific systems, procedures, and team structures.
- Coordinate with the Regional Manager and property GMs to schedule and prioritize assignments.
- Monitor labor, budgets, and operational performance during coverage.
- Document key updates, performance observations, and assignment outcomes.
- Support special projects, system rollouts, or rebranding efforts.
Qualifications:
- 3-5 years of hotel management experience; multi-departmental experience strongly preferred.
- Strong communication, leadership, and operational oversight skills.
- Proficient in hotel systems and Microsoft Office applications.
- Valid driver's license and reliable transportation required.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Willingness to travel regularly between Milwaukee and Kenosha.
Why Gorman & Company?
We offer a supportive, team-based culture where your contributions matter. Enjoy a competitive salary and full benefits, including:
- Competitive Salary starting at $55,000-$65,000 per year!
- Medical, dental, and vision insurance
- Paid parental leave
- 18 days of PTO, 11.5 paid holidays
- Short- and long-term disability coverage
- 401(k) with up to a 6% match
- Pet insurance and more!
Apply today and bring your leadership to two of Wisconsin's most iconic hotels.
|