Human Resources Specialist -Journeyman

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

Summary:

The Human Resources Specialist - Journeyman will provide expert retirement counseling and processing support for IRS employees. This role requires comprehensive knowledge of federal retirement laws, regulations, and procedures, and the ability to navigate complex retirement scenarios. The incumbent will utilize various federal systems including eOPF, GRB, and ORA to determine retirement eligibility, prepare annuity estimates, and guide employees through the retirement process.

This position is subject to a defined option period of six (6) months. Continued employment beyond the initial term is contingent upon contract requirements and performance.

Essential Job Functions:

• Analyze and resolve complex retirement-related issues using comprehensive knowledge of federal retirement laws, regulations, and procedures.
• Counsel employees on the impact and implications of laws, regulations, entitlements, and obligations under CSRS, FERS, and other retirement systems.
• Utilize the employee's eOPF to complete assigned retirement-related tasks accurately.
• Determine retirement eligibility and prepare annuity estimates using GRB, ORA, or other government systems as designated by the agency.
• Counsel employees on crediting military service performed after 1956 toward CSRS and FERS retirement, including the implications of waiving retired military pay.
• Prepare estimates of the deposit amount for post-1956 military service and advise employees on procedures for making payments.
• Counsel employees on crediting civilian service, including refunded and non-deducted service, toward CSRS/FERS retirement.
• Prepare redeposit/deposit estimates and advise employees on payment procedures.
• Assist employees in preparing retirement applications and ensure all documentation is accurate and submitted to OPM within required deadlines.
• Counsel employees on Thrift Savings Plan (TSP) benefits after retirement.
• Advise employees on eligibility to continue FEHB, FEGLI, FSA, FEDVIP, and FLTCIP coverage into retirement.
• Use GRB Platform or other designated systems to calculate annuity estimates and deposit amounts.
• Demonstrate strong customer service skills and the ability to follow written directives and inter-agency protocols.
• Identify employee-generated errors and provide clear descriptions of issues along with easy-to-follow resolutions.
• Apply conflict resolution techniques in emotionally charged situations involving sensitive or contested retirement matters.
• Maintain a competent understanding of federal benefits and retirement processing regulations and policies.

Necessary Skills and Knowledge:

• Expert knowledge of the CSRS and FERS retirement programs.
• Demonstrated expertise in federal retirement systems and benefit programs.
• Proficiency in GRB, ORA, and other retirement processing platforms.
• Strong interpersonal and communication skills, with the ability to counsel employees effectively.
• Ability to manage sensitive situations with professionalism and discretion.

Minimum Qualifications:

• Minimum of three (3) years or more experience, within the previous ten-year span, working retirements in the Federal sector.
• Experience equivalent to a Human Resources Specialist (Employee Benefits).

Preferred Qualifications:

• Bachelor's degree in a related field.

Pay and Benefits

The salary range for this position is $80,000 to $110,000 annually.