New

STAFF SERVICES MANAGER I

California State Department of Cannabis Control
$7172.00 - $8910.00

Aug 09, 2025
Job Posting: Staff Services Manager I Department of Cannabis Control JC-487938 - Staff Services Manager I STAFF SERVICES MANAGER I $7,172.00 - $8,910.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 8/18/2025 Job Description and Duties Under the direction of the Staff Services Manager (SSM) II of the Revenue Services Office (RSO), part of the Policy and Revenue Branch, in the Licensing Division (Division) within the Department of Cannabis Control (Department), the SSM I of the Revenue Services Office North Coast Unit (RSNCU) will serve as the supervisor overseeing the staff in the RSNCU. The SSM I will plan, organize, and direct staff in customer service, payment, and fee processes, including directing the workflow of the application, administrative review, and approval through departmental systems such as Accela for the Department. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-487938 Position #(s): 592-920-4800-XXX 592-920-4800-907 Working Title: Staff Services Manager I Classification: STAFF SERVICES MANAGER I $7,172.00 - $8,910.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Humboldt County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Department Information Do you enjoy a fast-paced workplace? Are you interested in a ground floor opportunity? The Department of Cannabis Control is looking for a dynamic, highly motivated individual that wants to work in a multi-tasking environment. The Department's mission is to develop and implement progressive cannabis policies and license and regulate commercial cannabis activity in a way that best protects public health, safety, the environment, and local communities throughout the State of California. This position is limited term for up to 12 months. Department Website: https://cannabis.ca.gov/ Special Requirements Criminal Offender Record Information (CORI) - Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to CORI. Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times. Conflict of Interest (COI) - This position is subject to COI Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office. Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/18/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Cannabis Control HRB Attn: C&R - JC 487938 , FFD 8/18/2025 P.O. Box 419106 Rancho Cordova, CA 95741 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Cannabis Control Human Resources Branch C&R - JC 487938 , FFD 8/18/2025 This location is non-operational on weekends and holidays. 2920 Kilgore Road Rancho Cordova, CA 95670 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Candidates are required to complete a Statement of Qualifications (SOQ) in addition to completing a standard State application (Examination/Employment Application STD 678). The completed SOQ should not be more than three (3) pages, using Arial, 12-point font size. Number your responses relative to the questions for which you are responding. Resumes, letters, and other materials will not be considered as responses to the SOQ. 1. Describe your experience in supervising and/or leading staff. 2. Provide an example of a situation that required you to meet a goal in a short time frame and the steps you took to accomplish that goal. 3. Explain the approach you would take in working with industry stakeholders and the public regarding a sensitive or controversial issue. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.