Lab Suupport Technician

In this role, you will report to the Area Operations Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Cambridge, MA

Shift: Monday-Friday 8:00 AM - 4:30 PM

Hourly Rate: $28/hr. - $30/hr.

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for

• Education: High school diploma or GED required

• Experience: 2 -4 years equivalent experience in material handling/inventory replenishment or customer service.

• Collaboration Tool: Microsoft Teams experience preferred.

• Strong communication and organizational skills.

• Experience with Excel and inventory systems.

• Ability to problem-solve and pay close attention to detail.

• Professional demeanor and customer service mindset.

• Willingness to assist across departments and adapt to changing needs.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Clean lab benches and fume hoods following SOPs and using proper cleaning equipment.

• Dispose of biowaste safely and efficiently.

• Autoclave materials as needed.

• Perform daily inventory tasks, including receiving packages and placing items in designated locations.

• Manage gas cylinders: receive, store, replace, and report usage to the customer.

• Facilitate orders for consumable lab inventory replenishment.

• Handle inbound shipments (UPS, FedEx, etc.) and resolve shipping errors.

• Monitor slow-moving and dead stock; conduct cycle counts and annual inventories.

• Communicate with scientists regarding received materials and respond to requests.

• Maintain Excel spreadsheets for inventory tracking and reporting.

• Replenish snacks and clean breakroom areas.

• Greet and sign in/out guests.

• Provide professional customer service, follow-up, and follow-through on tasks.

• Assist with shipping coordination, including hazardous materials documentation and packaging.

• Maintain safety stations and equipment inspections.

• Ensure compliance with hazardous material handling procedures.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.