Family Engagement Specialist

The Specialist partners with the Director of Patient-Family Experience to develop and expand programs that advance patient- and family-centered care principles, concepts and culture.

Additional Information
Department Name: Patient Family Experience
Job Status: Full time, 40 hours per week.
Shift: M-F 8-4:30, Hybrid

Duties & Responsibilities

POPULATION SPECIFIC CARE

No direct patient care

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

1. Serves as liaison between programs/departments/committees and family partners and as a consultant in providing patient and family perspectives both directly and through the recruitment and appointment of family partners on committees and projects
2. Identifies opportunities for family partnerships and develops recruitment strategies to increase family engagement
3. Partners with leaders in Quality/Patient Safety, Clinical Effectiveness, Process Improvement, Project Management and Patient Care Services to ensure that family voice is represented as programs and initiatives are developed or reevaluated
4. Researches family engagement issues impacting CHCO and provides recommendations on how to achieve specific objectives
5. Shares CHCO's patient- and family-centered care programs initiatives internally and externally
6. Participates in meetings and serves on committees to provide direction and expertise in planning, decision making, and organizational change initiatives related to patient and family engagement and experience
7. Serves as a resource to staff regarding the principles of patient- and family-centered care and promotes best practices to successfully engage patients and families
8. Coordinates CHCO's online family advisory committee, The Table, which includes serving as a liaison to the vendor (MyTake), coordinating with team members to develop surveys/activities, recruitment and retention of members, and dissemination of key findings from The Table
9. Coordinates and organizes Family Centered Care Council
10. Champions initiatives aimed at strengthening the patient and family engagement culture
11. Provides consultation on policies, programs, and facility design that support patient- and family-centered care principles and family engagement

Minimum Qualifications

• Degrees
  • Bachelor's degree in business management, political science, advocacy or other related field.
    
• Area of Study
  • Please insert details here for AREA STUDY
    
• Experience
  • Three years' relevant experience.
    
• Equivalency
  • : Professional experience, beyond requirements, in a related field may substitute for a Bachelor degree requirement on a year for year basis.

Salary Information
Pay is dependent on applicant's relevant experience.

Annual Salary Range (Based on 40 hours worked per week): $53,194.93 to $79,792.39

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.