New

Assistant Vice President, Enterprise Operations Optimization

Southern New Hampshire University
medical insurance, parental leave, paid time off, paid holidays
United States, New Hampshire, Hooksett
2500 North River Road (Show on map)
Aug 18, 2025
Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. This position will be partially based in the following office location: Manchester, NH For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis. The opportunity Are you a strategic change leader with experience transforming operations at scale? We're looking for a dynamic Assistant Vice President, Enterprise Operations Optimization to lead enterprise-wide operational excellence. Reporting to the EVP, Chief Administrative Officer, you will partner with senior leaders across the university to assess macro-level processes, identify efficiency opportunities, and lead a strategic roadmap that aligns people, process, and technology to accelerate scalability and support our mission. What you'll do: Strategic Planning & Assessment Lead assessment of enterprise-wide processes to identify transformation opportunities through reengineering, automation, and AI. Develop a data-driven prioritization framework and roadmap aligned with strategic goals. Apply financial knowledge to evaluate ROI and guide resource allocation. Execution & Optimization Design and implement cross-functional strategies to streamline operations, improve performance, and reduce costs. Facilitate alignment from leadership vision through implementation and sustained adoption. Partner with IT to implement scalable technologies and automation. Recommend resource and technology shifts to reduce friction and boost efficiency. Governance & Capability Alignment Ensure initiatives align with governance, compliance, and regulatory standards. Collaborate with HR and functional leaders to support talent and capability development strategies. Change Leadership Champion continuous improvement and innovation through change leadership. Deliver data-driven, evidence-based insights to executive leadership for strategic decision-making. Promote and embed EDI principles into operational design strategies. Stakeholder Experience & Influence Design optimization efforts to improve customer and stakeholder experience, satisfaction, and outcomes. Advise executive leadership with data insights, KPIs, and recommendations to inform strategic decision-making. What we're looking for: Bachelor's degree 10+ years of progressive experience in enterprise operations, process optimization, technology enablement, or large-scale transformation. Demonstrated experience leading large-scale process optimization and cross-functional initiatives in complex organizations. Strong analytical skills with a focus on actionable outcomes. Exceptional problem-solving and decision-making capabilities. Excellent communication, presentation skills, and stakeholder partnership. High level of initiative, resourcefulness, and ability to thrive in ambiguity. Proven ability to drive change and deliver measurable business results. Critical key competencies include critical thinking, systems thinking, drive for results, collaborative leadership, project management, and change management. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $121,649.00 - $194,676.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $134,423.00 - $181,867.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources