Field Service Supervisor

Mustang Cat
sick time, tuition reimbursement, 401(k)
United States, Texas, El Campo
3766 North Mechanic Street (Show on map)
Aug 20, 2025
Building Texas... Powering the World . Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Now Hiring: Field Service Supervisor - El Campo, TX (Heavy Equipment Service \| Diesel Engine Repair \| Equipment Shop Supervisor) Mustang Cat is actively recruiting an experienced Field Service Supervisor in El Campo, Texas, to lead the day-to-day operations in our Machinery Field Service Department. If you have a background in diesel engine repair, construction equipment, and team leadership, this role offers the opportunity to grow with a respected Caterpillar dealer. Top Benefits for Service Leaders: * Great Work-Life Balance * On-Premise Clinic * Tuition Reimbursement * Vast Growth Opportunities * Leadership Training Programs * Job Stability * Full-Time Benefits: Medical, Dental, Vision * 401(k) with Employer Matching * Paid Vacation, Sick Time & Holidays What You'll Do as a Field Service Supervisor: * Lead and support heavy equipment field service technicians * Ensure expert execution of service work on Caterpillar machines and engines * Schedule technicians to expedite repairs at customer job sites * Oversee technician productivity, training, and development * Monitor department expenses and technician overtime * Address customer concerns and resolve issues quickly * Promote safety compliance and enforce best practices in field operations * Ensure timely and accurate invoicing and collections * Coordinate parts orders and component repairs * Open, edit, review, and finalize work orders Field Service Supervisor Requirements: * Bachelor's degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience * Strong computer and organizational skills * Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment * Solid knowledge of diesel engines, hydraulic systems, A/C systems, brake systems, and planetary gear assemblies * Strong interpersonal, team-building, and communication skills * Ability to multitask, make informed decisions, and lead under pressure Strongly Preferred Experience: * 2+ years in a supervisory role * Familiarity with Caterpillar systems (SIS, DBS) Want to help build the future of equipment service in El Campo, Texas? Apply now and bring your leadership to Mustang Cat. Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.