Auto Field Manager - National General
 Allstate Insurance | |
 United States, Virginia, Fairfax | |
 Aug 22, 2025 | |
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National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description This role is responsible for designing, developing, and implementing projects and initiatives within a subset of a field discipline that aligns with claims strategic direction and supports strategic goals. The TCL manages a subset of the operations of a team within a market claim office (MCO), typically with an excess of 125 employees, including leading, training, inspiring, engaging and motivating leaders and employees in one or more business segments with a focus on collaboration, innovation, and customer centricity.**We are seeking an experiencedAuto Field Managerwith a strong background in leading teams and expertise in auto physical damage assessments. The ideal candidate will reside within 40 minutes south of Washington, D.C. This position supportseight Field Claim Representatives (FCRs)and requires regular field presence. The ideal candidate will bring: Insurance industry experience, particularly in auto claims. Technical expertisein auto repairs and damage evaluations. Proficiency with CCC estimating systems. Strong analytical skills, with working knowledge ofExcel, Tableau, and Power BI. Excellent time managementand organizational abilities. A passion formentoring and developing others.** Key Responsibilities * Ensures understanding of business objectives, results, processes, etc. with their direct reports * Fosters a collaborative environment that inspires and motivates many employees * Develops and directs business unit action plans * Manages and resolves escalated customer communications, concerns, conflicts or issues * Accountable for human resources duties, including resource management, hiring, performance management, talent development and compensation planning * Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes * Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls Experience * 7 or more years of experience (Preferred) Supervisory Responsibilities * This job has supervisory duties. Education & Experience (in lieu) * In lieu of the above education requirements, an equivalent combination of education and experience may be considered. #LI-AS2 Compensation Base compensation offered for this role is $76,200.00 - $126,410.00 Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors. including the base compensation outlined above, plus incentive pay, (i.e. commission, bonus, etc.) as applicable for the role. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. 
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