New

Student Success Advisor

Bethel University
United States, Minnesota, St. Paul
Aug 25, 2025
Student Success Advisor ID: 2025-2162 Category: Seminary Type: FLSA Status: Exempt Benefit Eligible: Benefit Eligible Location: St. Paul, Minnesota Office Location: 3900 Job Summary Responsible for providing a first point of contact for student counsel and support in both curricular and co-curricular domains, and for the proactive cultivation of substantive relationships with students for the purpose of supporting their overall success through the completion of their academic program. Responsibilities Academic Advising Services - 35% Provides primary academic advising services to students within a specified, assigned group of degree programs and general support for all programs. Provides logistical and student support for intensives and program introduction experiences. Attends program orientations, introductions, etc. Student Relationship Cultivation - 30% Cultivates substantive relationships with students to support their continued success. Monitors students to ensure that new, continuing, and re-entering students are prepared to academically succeed. Develops and administers personalized means of recognizing student achievement. Connects at-risk students with the Manager and other appropriate staff, providing well-researched recommendations for support. Academic Record Verification - 15% Verifies academic records and ensures that students fulfill academic requirements for graduation. Partners with the Registrar's Office to administer academic policy and organize and maintain accurate student records. Works collaboratively with university faculty and personnel to ensure accurate listings for commencement participation. Student Engagement Strategies - 10% Implements proactive and reactive strategies to assist or re-engage students as needed, providing timely interventions and resolutions to retention concerns. Compiles and organizes data in ERP-based tracking systems to ensure accurate success and retention measures. Technology Support - 10% Supports Managers and Senior Student Success Advisors in the timely identification and reporting of issues and outages pertaining to student advising technology Required Skills Must be able to multi-task. Must be able to think critically. Must be able to work individually and as a part of a team. Must have excellent customer service. Must be able to work with confidential information. Working knowledge of Microsoft and Google Suites. Must be able to handle frequent interruptions. Must be able to learn and master new software and technologies. Must be comfortable adapting to change. Experience Required Experience: 3+ years of related experience. Education Required Education: Bachelor's degree required. Additional Information Travel: This position requires some local and regional travel. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones. The work environment involves working for a suburban, Christian university in which all employees are expected to have a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of the University, and an agreement to abide by all University policies. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Expected Hours of Work: Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This is a 40 hour per week, 12 months per year position. Benefits Bethel is committed to offering meaningful benefits to our employees including health insurance, retirement plans, and a generous time off package. Learn more about these offerings here. Learn more about our commitment to diversity in hiring . Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world. Bethel University's Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices. #LI-Onsite To apply, visit https://staffcareers-bethel.icims.com/jobs/2162/student-success-advisor/job?in_iframe=1 jeid-0f632b462a8826419a29553c1f580c9f