Mgr B2B Channel Strategy

Southwest Airlines
401(k)
United States, Texas, Dallas
Sep 01, 2025
Department: Southwest Business Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Manager B2B Channel Strategy leads the B2B Channel Strategy Team and provides strategic direction to meet the Company and Department goals. They'll determine the prioritization of channel strategy objectives and ensure that multi-year channel plans are aligned both internally and externally, helping to grow Team Members through regular coaching, training, and feedback. The Manager B2B Channel Strategy is an organized collaborator ready to champion the future of Southwest Business. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities Lead day-to-day B2B Channel Strategy Team processes and prioritization; as well as provide career coaching to Employee Oversee roadmaps and project planning to ensure channel efforts are aligned to support Department goals Build and maintain strategic relationships with key Stakeholders at partner organizations (e.g. GDS, OBT), as well as industry organizations (e.g. ARC, ATPCO, GBTA, BTN) Identify opportunities to drive more efficiency in Team operations, as well as spot trends in channel performance Engage other Southwest Business Leaders and identify opportunities to improve on our Team Selling approach Develop cross-functional relationships with Leaders from internal partner Teams (e.g. Marketing, Technology, General Counsel) Analyze industry changes in technology, distribution, and settlement May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of the travel and tourism industry, with an emphasis on supplier distribution Knowledge of Company financial performance Knowledge of PC skills, including Outlook, Excel, Word, and PowerPoint Skilled in building and leading great Teams Skilled in account/partner management strategy Skilled at presenting to Sr. Leadership, both written and verbal Ability to work cross-functionally with other Leaders from internal Teams (e.g. Technology, Marketing, General Counsel) Ability to communicate complex details in a concise, effective manner Ability to organize information and identify trends Education Required: High School Diploma or GED Experience Demonstrated experience in directly or indirectly leading team(s) Fully functioning, broad knowledge in: Marketing and Sales Leading strategic partnerships, People, account portfolios, or projects Financial analysis Account/partner management Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $122,200 per year to $135,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.