Summary:
This role plays a critical role in providing administrative support to our Service Center or Department, encompassing essential
tasks such as billing, collections, robust customer service, purchasing, report generation, analysis, inventory control, payroll
updates, and overseeing shipping/receiving operations. Duties may vary based on specific department needs and service
locations.
Hours: Typically, the Office Administrator works Monday to Friday from 8 am to 5 pm, with occasional overtime as required
by business needs.
Supervisory Responsibilities: None
Essential Functions:
* Maintain exceptional organizational skills and multitask effectively under pressure, always maintaining a positive and
professional demeanor.
* Assist in time entry, including managing prevailing wage rates and preparing intent and affidavits.
* Professionally manage incoming calls, ensuring excellent customer service with every interaction.
* Provide comprehensive administrative support, including preparing documents, accurate data entry, and creating
presentations.
* Ensure precise and efficient data entry for payroll hours, billable hours, product/service orders, sales, work orders,
purchases, and invoices.
* Manage petty cash and reconcile billable hours against payroll hours (work in progress reports).
* Analyze and resolve issues from various reports related to sales, purchases, expenses, customer accounts, invoicing,
and inventory.
* Order, manage, and maintain inventory of parts, office supplies, and other necessary items.
* Review and process subcontracts and customer purchase orders to initiate new jobs.
* Perform additional duties as assigned.
Other Functions:
* Handle incoming and outgoing shipments, directing them to the appropriate departments or shipping via designated
carriers.
* Assist with filing and perform other miscellaneous duties as required.