Liaison I, Full-Time, Patient Accounts Training & Ed - Oceanport, NJ

Job Title: Liaison I

Location: Hybrid Oceanport, NJ

Department Name: Patient Accounts Training & Ed

Req #: 0000213753

Status: Salaried

Shift: Day

Pay Range: $54,796.00 - $82,783.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Revenue Cycle Liaison I is responsible for the organization of all intra/interdepartmental communication between Operations; this includes, but is not limited to Medical Group Administration, Faculty Leadership, and Clinical Operations and the Central Business Office. The primary goal of the Revenue Cycle Liaison I is to ensure practice satisfaction, accountability, and operational support as it relates to the success of the Revenue Cycle. The ideal candidate should be broad-minded, observant, adaptable, and has a strong desire to support others to achieve shared success. The Revenue Cycle Liaison I uses the understanding of Revenue Cycle to perform job duties and may need some guidance as they learn the appropriate options available to address unusual situations.

Qualifications:

Required:

• HS diploma or GED equivalent
• 3 - 5 years' experience in healthcare operations or accounting/financial practices
• Proficient in all MS Office Products
• Basic MS Excel Skills Required
• Proficient communication & interpersonal skills

Preferred:

• BA/BS or equivalent work experience
• HFMA Membership with Certified Specialist Physician Practice Management (CSPPM) preferred (within 1 year of hire)

Scheduling Requirements:

• Full-Time- 37.5 hours a week
• Hybrid position

Essential Functions:

• Ability to work in a team environment that requires quick turnaround and quality output.
• Develops and maintains current knowledge of Revenue Cycle Management for both Physician and Hospital Billing.
• Utilizes this knowledge to develop a relationship with internal and external teams ensuring clear communication and alignment on objectives.
• The Revenue Cycle Liaison will use their advanced knowledge of Revenue Cycle to function independently, determining opportunity and need for, scheduling, and leading multidepartment strategic meetings as it relates to physician registration, billing and coding accuracy and opportunity for denial trending and reduction planning.
• The Liaison is responsible for fact finding, the creation of the agenda, driving productive resolution focused discussion, summarizing, and sending notes with next steps.
• Works in partnership with leaders across the Revenue Cycle.
• Partners with Clinical, Revenue Integrity, Coding, Billing & Collection staff to improve processes and maximize reimbursement.
• Support and coordinate the timely communication of information.
• Coordinates with the practices to assist with troubleshooting complex questions, resolving inquires and address patient and or practice concerns.
• Promotes teamwork across the organization.
• Provides timely, accurate, and professional responses to the clinical and operational teams.
• Monitors revenue cycle metrics for charge review, claim edit and follow-up work queues, accounts receivable, claims, collections, and reimbursement trends for assigned departments and recommends improvements accordingly.
• In coordination with Revenue Cycle Leadership, contributes to internal improvement projects, best practices, and recommendations to be leveraged within Revenue Cycle.
• Proactively works with operations on denial improvement, charge lag, clean claim rate, charge review, claim edit and follow-up work queues.
• When asked, performs other duties as assigned.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer