Technical Service Representative - Automotive Coatings

Key Responsibilities

• Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.

• Record weekly inventories and communicate status both externally and internally.

• Perform required tests for material and process systems, and prepare technical reports for customers

• Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary.

• Participate in weekly meetings with technical experts to review site projects and activity.

• Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed

• Use PPG digital tools to capture critical data and facilitate problem solving.

• Support any special projects, as needed.

• Provide sales support to maintain and expand business, and ensure effective start-up of new products.

Qualifications

• HS diploma or equivalent required.
• 3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience.
• E-Coat experience, a plus
• Digital literacy, and technical report writing.
• Ability to work weekends or is necessary.
• Must have a valid US driver's license.

Les grilles salariales et les avantages sociaux de PPG sont lies au lieu de travail ce qui nous permet de remunerer nos salaries de maniere competitive sur differents marches geographiques. PPG prend en compte plusieurs facteurs dans ses decisions en matiere de remuneration, notamment, mais sans s'y limiter, les competences, l'experience et la formation, les qualifications et les diplomes, les certifications, ainsi que d'autres besoins organisationnels. D'autres elements peuvent etre pris en compte.

Nos programmes d'avantages sociaux sont concus pour favoriser la sante et le bien-etre de nos salaries. Toutes les couvertures d'assurance et prestations seront conformes aux reglementation et code du travail en vigueur.