Business Support Specialist

What makes Peapack Private different from our competition? We are an institution that's over 100 years old that has always believed in putting the well-being and needs of our employees and our clients first. We are proud to be recognized for the sixth consecutive year, by American Banker as one of the 'Best Bank to Work For' across the nation. Our secret sauce in one word is our 'culture'. We value a diverse, equitable, inclusive and safe workspace. Our one-team culture goes to great lengths to show all employees that they are valued members of the team. We treat each other as family, and as such, communicate throughout the Bank in a transparent and frequent manner, respect and value feedback from all levels and operate with a philosophy of hospitality and general human kindness.

There are multiple ways to build relationships and get involved; from joining one of our Cultural Ambassador Sub-Committees focused on our Wellness, Employee Fun, Diversity & Inclusion, or Environmental Awareness, to involvement in multiple community service activities through our Volunteerism outreach, to joining LIFT (a committee focused on enriching the lives of women - Leading Inspiring Females Together). Said quite simply, the culture is amazing!

Position Summary

The Business Support Specialist is responsible for supporting front, middle, and back- office functions of the Equipment Finance and Leasing (EF&L) group's business processes and team members. Main areas of accountability are: manage the cycle of on-boarding through end of term disposition, monitor lease applications, input and track the funding pipeline, assist the documentation group in funding vendors, collaborate with team members from sales/credit/documentation/legal/asset management as a subject matter expert for PCC's Leasing Platform (LTI-Aspire) to improve efficiencies, provide portfolio support through validation of booking data as well as ongoing data maintenance for any changes to existing client's contracts, and coordinate creation of ad-hoc reports as needed. Complete software upgrades by testing and implementing updates. The BSS will provide ongoing client servicing, support the pricing function, back up team members as needed, interface with treasury-accounting-finance on general ledger reconciliation items, and assist Peapack-Gladstone Bank with any audit requirements, new initiatives, or special projects as needed.

Responsibilities:

Business system support (LTI-Aspire software): Point person for any Aspire upgrade and testing as needed. Subject matter expert who influences positive changes for clients, process efficiencies, and cost savings. Responsible for key deliverables including the build out of the Aspire platform to include future system capabilities, process mapping, data integrity-validation, test script writing, test validation, and defect tracking. As a technical liaison, works with all PCC disciplines to achieve a positive outcome for any system updates. Updates and communicates process and procedure documentation as changes are finalized.

On-boarding and managing clients from initial takedown to end of lease disposition: Monitors that all EF&L discipline's Aspire data updates are processed timely and accurately to ensure proper tracking from initial sales opportunity to funding-takedown to end of lease. Includes reconciliation of weekly pipeline report to ensure forecasting data is accurate. Assists in funding vendors or clients. During Aspire booking, validates that booking and general ledger data is correct. For partial payoffs, early buy outs, renewals, and end of lease payoffs, coordinates and processes with internal partners and clients to provide values, invoicing, cash receipt tracking, and processing.

Administration and audit support: Assist in timely order of UCC searches and following for waivers/subordinations as required and file UCC to attain perfection of equipment/lienholder standing. For vehicle transactions, assists in processing MSOs and titles-title tracking. Works with clients and team members to obtain and track proof of insurance/renewals. Primary team member to interface with all internal and external auditors for accurate and timely execution of requests.

Pricing of loan and lease transactions: Assist Pricing Manager-COO in pricing and approving credit approvals and individual takedowns from an economic perspective according to credit approvals and current Peapack Return on Equity-Return on Asset standards. Update pricing and other documentation needed to close new originations for clients.

Crosstrain and back-up multiple disciplines in the EF&L group. Back-up to documentation and operations specialists as needed. Complete periodic mandatory compliance training. Other duties assigned as needed per any new Peapack initiatives or special projects. Works with Human Resources and IT to facilitate on-boarding of new team members.

Qualifications:

• Bachelor's degree in business administration or equivalent work experience.
• Understanding of EL&F transaction's accounting-documentation requirements.
• Ability to manage multiple priorities and meet deadlines.
• Intermediate Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Experience working with a UCC/titling vendor like CSC.
• Must work independently as well as collaboratively in a team environment to contribute to a positive work culture.
• Strong interpersonal and communication skills, both verbal and written.
• Exhibits strong problem-solving and analytical skills.
• Proven organizational skills with the ability to multi-task to meet deadlines with a high level of accuracy.
• Other skills needed: ability to work independently with little oversight by management, timely completion of tasks and projects with the ability to prioritize workload, building valuable relationships with team members and 3^rd party vendor partners.

Desired:

• Aspire/Infolease or other Bank related lease accounting-servicing system experience
• Analytical skills and knowledge of basic accounting principles with experience using this knowledge to research and interpret data.
• Provides guidance and training to less experienced team members.
• Working knowledge of SuperTrump or TValue pricing software

Benefits Overview:

We offer a competitive compensation package, a generous paid time off program, comprehensive medical, dental and vision coverage, maternity/paternity leave, a hybrid work environment (for most roles), education reimbursement, wellness programs and more. We also offer participation in an Employee Stock Purchase Program and a 401K with a generous match.

The approximate pay range for this position is $89,550 to $110,000, plus an opportunity to earn performance-based incentives. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location.

Note: Incentives and/or benefits packages may vary depending on the position.