Sr. International Account Manager

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

Bradley is a leader in commercial washrooms and safety solutions. Celebrating over 100 years in business, we take pride in our work as a US manufacturer. With a culture focused on innovation, quality, and family, you will know your colleagues on a first-name basis in a friendly yet professional environment where your voice matters.

Here's why you'll love working at Bradley:

• Join a company where you'll meet passionate colleagues and partners from diverse backgrounds and experiences.
• Enjoy a generous time off program
• Benefit from work schedules that fully support your work/life balance.
• Receive a competitive salary and a comprehensive benefits package, including medical, dental, life insurance, and a 401(k) with company match, among other perks.

Reporting to Customer Service Manager and, additionally, working with the Global Sales Manager, lead the International customer service / inside sales bullpen. Will seek and vet international opportunities. As a working supervisor, provide take-offs and quotations to our global clientele. Enter - or oversee - entry of orders from global clientele. Respond to customer queries quickly and accurately. Build brand awareness of applicable Bradley products through phone and email campaigns. Team with an International Sales Manager and inside bullpen members to coordinate activities. Maintain profitability and customer satisfaction.

You Will:

• Train, supervise and mentor members of the International Bullpen
• Vet international opportunities, assessing the fit for Bradley.
• *Provide quotes, product information and suggestions, marketing materials, and take-offs.
• *Work with international distributors to determine project details and requirements.
• *Ensure all relevant documents are signed and completed; including technical data sheets, submittals, Letters of Credit, etc.
• *Call on foreign architects, contractors, and engineers to introduce Bradley product as well as refer potential in-country meeting opportunities to outside sales.
• *Update monthly customer dashboards, quote reports, and other tracking/informational tools. Keep Sales Force up to date
• *Develop targeted relationships in our key international markets - Latin America, Canada & Australia - as assigned by Global Sales Manager
• Gather research on targeted international projects (beyond Latin America, Canada & Australia), vetted and approved by Global Sales Manager
• Coordinate printing, translation and delivery of marketing literature, technical and installation documentation.
• Support distributors with their catalogs/websites by providing up-to-date product photos and descriptions.
• Assist in product training, email campaigns, and organization of customer visits.
• Other duties and projects as required.

You Have:

• 5 or more years with Bradley, preferably in International sales and support.
• Bachelor Degree in Sales, Marketing, Business, International Business, International Relations or other related field; 1-5 years sales experience, international sales experience is a plus; or equivalent or equivalent combination of education and training.
• Ability to understand construction plans and perform take-offs preferred.
• Foreign language ability is preferred; especially Spanish and/or German.
• Proficient with MS Office applications; ERP experience is helpful.
• May require flexibility in work hours to contact international clientele in various time zones.
• Knowledge of Letters of Credit is beneficial.
• Knowledge of international shipping is beneficial.

Before joining our team, you must successfully complete pre-employment screenings. These include:

• Background Check: A comprehensive review of any relevant educational credentials, criminal records, and social security validation ensuring alignment with company standards and regulations
• Drug Screen: Testing for controlled substances to maintain a safe and productive work environment.
• Physical Examination: Verification of physical fitness to perform job responsibilities safely and effectively

Completion of these requirements is necessary for finalizing employment offers and ensuring compliance with company policies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands/fingers to push, handle or feel, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception. The noise level in the work environment is usually moderate.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.