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Product Manager

Presidio, Inc.
United States, New York, New York
1 Pennsylvania Plaza (Show on map)
Sep 29, 2025
Description

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role

We are seeking an experienced Services Product Manager to lead the definition, development, launch, and support the lifecycle of key service offerings, industry-specific service accelerators within our Solution Engineering team at Presidio.

This role combines deep product management expertise, Solution Engineering oversight and industry domain knowledge to create compelling solutions that accelerate client engagement and drive business growth. The successful candidate will own and support the end-to-end product lifecycle from ideation through launch.

The right candidate can navigate through service and solution definitions, internal documentation (MRD/PRD), financial modeling inputs, and product and enablement collateral across Presidio's core industry teams. As we develop our product management functionality where products are services, this role is fundamental to our evolution.

The Services Product Manager works closely with our key practice areas, portfolio, field sales, engineering leads, service delivery, finance, and marketing to ensure offerings are well-articulated, scalable, and aligned with customer outcomes and market demand.

Responsibilities Include:

Product Development & Strategy



  • Solution Engineering & Accelerator Development: product Planning and oversight of Design and development industry-specific service accelerators that address unique sector challenges and opportunities.
  • Solution Engineering Oversight - Collaborate with platform and development teams to inform backlog prioritization, feature requirements, and delivery milestones.
  • Product Market Research: Conduct comprehensive market analysis to identify industry pain points, competitive landscape, and opportunity sizing.
  • Product Roadmap: Create and maintain strategic product roadmaps aligned with business objectives and market demands.
  • Stakeholder Collaboration: Partner closely with delivery teams, subject matter experts, and industry consultants to ensure accelerator relevance and viability.


Product Go-To-Market



  • Product Feature & Value Framework: work in collaboration with Portfolio, Solution Engineering.
  • Solution / Accelerator Budget Management - Manage, track and ensure financial modeling and pricing logic are validated with Finance and SalesOps.
  • Launch Planning: Lead cross-functional launch initiatives, coordinating with marketing, sales, and delivery teams.
  • Market Positioning: Create compelling value propositions that differentiate our accelerators in competitive markets. Collaborate with Product marketing and enablement to develop comprehensive go-to-market strategies for each industry accelerator, including positioning, messaging, and channel strategy.
  • Performance Metrics: Define and track key success metrics for accelerator adoption and business impact.


Industry Expertise



  • Domain Knowledge: Leverage deep industry understanding to inform product decisions and market strategies.
  • Thought Leadership: Create industry-specific content including whitepapers, case studies, and presentation.
  • Industry Relationships: Build and maintain relationships with key industry stakeholders, analysts, and thought leaders.
  • Regulatory Awareness: Stay current on industry regulations, compliance requirements, and emerging trends.
  • Competitive Intelligence: Monitor competitive landscape and adjust strategies accordingly. Conduct ongoing competitive analysis and industry benchmarking to shape the longer-term product roadmap.


Product Delivery Readiness



  • Pre-Sales Readiness - support Field Sales, Solutions Architects, and Partner teams with presales messaging and RFP support.
  • Delivery Readiness - Collaborate with Service Delivery and Operations teams to document SLAs, delivery models, and handoffs.
  • Product Documentation - Define, maintain, and evolve an up-to-date repository of offering documentation, service offering documentation including internal playbooks, customer-facing collateral, and pricing models.
  • Product Lifecycle / Change Management - Lead regular cross-functional reviews to assess offering performance and backlog health. This includes serving as the voice of the offering internally and champion roadmap updates through the Presidio governance process.


Required Background & Skills:



  • Product Management: 6-8 years of product management experience, preferably in B2B services, Technology or Services/Consulting environment. Experience working in cross-functional product or portfolio teams.
  • Industry Expertise: Deep understanding and experience in one or more of the following industries:


    • Financial Services
    • HCLS | Healthcare - Payer/Provider and Life Sciences
    • Technology, Media & Entertainment (TME) + Gaming / Sports
    • Retail / Manufacturing
    • State, Local & Education (SLED)



  • Go-to-Market: Proven track record of successful product launches and GTM
  • Services Background: Experience with professional services, consulting, or solution development
  • Project Management Best Practices: Familiarity with tools like Jira, Confluence, Salesforce, Excel, and Lucid chart or equivalent. Exposure to ITIL, Agile, and cloud-native product lifecycle practices preferred.
  • Application Development Best Practices - Experience managing multiple application development, Network or cloud / data center solutions engineering engagement.


    Technical Skills



    • Cloud Providers / Hyperscalers - Familiarity with modern cloud services, including areas such as: Azure, AWS, GCP and multi-cloud solutions.
    • Experience with Agile delivery models and backlog/epic/story writing.
    • Analytics: Proficiency in market research, data analysis, and performance measurement tools.
    • Documentation: Strong technical writing and documentation skills.
    • Presentation: Excellent presentation and communication abilities for executive and client audiences.
    • Project Management: Experience with agile methodologies and project management tools


    Core Competencies



    • Strategic & Analytical Thinking: Ability to translate market insights into actionable product strategies.
    • Cross-functional Leadership: Experience leading initiatives across multiple teams and stakeholders.
    • Collaboration and Team work: Highly collaborative approach and mindset with the ability to interface across sales, delivery, and technical teams.
    • Client Focus: Strong customer empathy and ability to translate client needs into product requirements.
    • Business Acumen: Understanding of P&L responsibility and business model considerations.
    • Financial fluency: can interpret cost models, margin analysis, and ROI logic.
    • Adaptability: Ability to manage multiple offerings and competing priorities. Comfort with ambiguity and iterating with speed.


    Preferred Qualifications



    • Bachelor's or equivalent Experience.
    • MBA or Advanced Degree in relevant field preferred
    • Consulting Experience with technology consulting firms or industry-specific advisory roles
    • Technology Background with understanding of emerging technologies (AI/ML, cloud, automation)
    • Industry Certifications relevant to target verticals.
    • Detail-oriented: self-motivated, and comfortable managing complexity.
    • Speaking/Writing Experience at industry conferences or publications, Strong written and verbal com


    Physical Requirements:

    May involve periods of sitting and screen time. Limited travel (<10%) may be required to attend in-person planning sessions or customer meetings.

    Your future at Presidio
    JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

    Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

    Ready to innovate? Let's redefine what's next-together.

    About Presidio
    At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

    *****

    Applications will be accepted on a rolling basis.

    Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

    To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

    If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

    Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

    Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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