New

Conference and Program Services Coordinator

Georgia State University
$47,000 - $57,000
tuition assistance
United States, Georgia, Atlanta
1 Park Place (Show on map)
Sep 15, 2025
Description : Conference and Program Services Coordinator Commons Administration Georgia State University These are exciting times at the Commons Administration Department. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence. Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team. The Commons Administration Department is seeking (1) Conference and Program Services Coordinator I to join the already awesome team taking the Commons Administration Department to the next level of excellence! WHAT MAKES Commons Administration A GREAT PLACE? * Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. * A knowledge-sharing organization that works collaboratively with diverse partners. * Professional development opportunity and mentorship * A rapidly growing center within an academic setting HERE IS WHAT YOU WILL DO LEADERSHIP AND SUPERVISION * Recruit, train, supervise, and evaluate the performance of summer conference staff and office assistants * Develops Summer Staff Training for conference staff * Develops and manages scheduling for Summer Conference Staff * Monitors and approves time cards for conference student staff, including tracking hour * Assists Asst. Director for Conference and Program Services in the development of Processes and Procedures for overall unit operations and training * Assist AD for Communication and Conferences with conference operations to ensure that university housing services are focused on building long-term, value-based customer relationships that enable the achievement of organizational goals and objectives CONFERENCE OPERATIONS * Establishes and maintains relationships with internal departments, professional event associations, organizations and corporations to highlight conference services in the professional arena * Collects and gathers client feedback * Assists AD for Communication and Conferences with department data collection, analysis, and visualization. * Leverages software to reduce manual processes and increase efficiency and effectiveness * Helps achieve department revenue goals by planning and organizing logistically successful events. Schedules and conducts planning meetings with clients as necessary to develop and communicate understanding and expectations of all conference/event arrangements. * Maintains and responds to inquiries from potential clients, including tracking and responding to leads from Unique Venues and Atlanta Convention and Visitors Bureau * Assists in preparing Requests for Proposals (RFPs) and contracts * Provides oversight for the University Housing conference services program * Collaborates with public-private partners on conference program logistics and needs * Serves as liaison between conference clients' needs and evaluate quality of services * Develops a conference schedule to generate a targeted annual goal of one million * Creates and manages registration websites for individual group clients * Arranges, negotiates, and maintains vendor contract details for additional conference services (i.e., dining/ catering, meeting rooms, shuttle services, tours, etc.) * Provides Project Management of Conference Systems Configuration and Management ADMINISTRATIVE * Monitors and reconciles budget and purchasing card activity * Create access cards in CCURE * Process meeting room reservation requests and maintain reservation calendar in MS Outlook * Orders and inventories office supplies, maintains office equipment and schedules IT support as necessary * Serves on University Housing Committees * Participates in scheduled staff trainings, workshops and retreats held each academic year * Attends weekly staff meetings * Oversees Summer Key Audit and Key Replacement with Locksmith and Building Operations Manager * Manages Summer Group Reconciliation and Billing processes with department business managers Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Minimum Qualifications Bachelor's degree and four years of related experience; or a combination of education and related experience. College/Business Unit : Housing Department : Commons Administration Location : Atlanta Campus Shift : 8:30AM - 5:15PM Salary : $47,000 - $57,000 Pay Grade : 15 FLSA Status : Exempt Job Type : Full Time (Benefits Eligible) Job Posting : 09/15/25, 6:32:45 PM Closing Date : 09/30/25, 3:59:00 AM Special Instructions : To be fully considered for this position all candidates must submit the following at the time of submission: * A complete and accurate GSU application, Resume, Cover Letter (Recommended) Final candidates must provide three professional references. #LI-KH1 Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.