New

Salesforce Administrator (hybrid on-site, Omaha)

First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
United States, Nebraska, Omaha
1620 Dodge Street (Show on map)
Sep 16, 2025
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: The Salesforce Administrator is responsible for the end-to-end management of designated systems applications and their supporting infrastructure. This role combines technical expertise with business acumen to ensure optimal system performance, reliability, and continuous improvement. The specialist works collaboratively with stakeholders to implement enhancements, provide technical support, and develop reporting solutions that meet business objectives. About This Role: About This Role (primary & additional responsibilities, day-to-day activities) This role is onsite in Omaha, NE Not able to sponsor h1b's Candidates must have Salesforce Admin and/or Platform Developer certified Maintain, install and, configure system application and supporting infrastructure to meet business objectives Monitor, patch and deploy changes on the application and supporting infrastructure Testing application functions and upgrades Performance, reliability, and maintenance of assigned application(s) including completion of upgrades and implementations Work closely with capability owners, business units, and third-party vendors to support system enhancements Provide input into the application roadmap for further improvement and development Analyze new data requests and create recommendations for the development of new system reports / dashboards Seek opportunities to learn, automate, document, share, educate, and improve Enterprise processes and systems Provides metrics and other documentation to support analysis and findings Designs, develops, and maintains reports Coordinate, track and respond to data needs and requests from business unit Enhance end users' knowledge, understanding and competency with assigned application(s) Identify, develop and recommend training opportunities that meet and support end user needs Participate in assigned team projects and agile ceremonies Understand and comply with bank policy, laws, regulations as applicable to your job duties Maintain up to date knowledge on application training and certifications 24/7 critical incident response is required The Ideal Candidate for This Role: Required: Salesforce Admin and/or Platform Developer certified Bachelor's Degree in Management Information Systems, Computer Science or other technology related field or equivalent years of experience 3+ years of experience in information technology environment 1-3 years of Salesforce experience Experience working with third-party vendors (vendor hosted and on premise) Experience working in an Agile Scrum environment Demonstrate a consultative approach with the ability to analyze stakeholder's needs Strong interpersonal skills, including the ability to build collaborative relationships, listen and actively contribute to discussions Good written and verbal communication, including technical writing skills Demonstrate problem solving and analytical skills in order to debug and troubleshoot issues General knowledge of Microsoft Office products Ability to multi-task while adhering to multiple timetables of completion Ability to conduct cost/benefit analysis Desired: nCino support, configuration, and maintenance experience Understanding of banking Commercial lending process or other LOS applications Experience with monitoring tools (i.e. Splunk, Dynatrace, Datadog) Candidates must possess unrestricted work authorization and not require future sponsorship. Work Environment: It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs. Compensation and Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20251286 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.