Public Safety Dispatcher

JOB SUMMARY

The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems.

PRIMARY JOB RESPONSIBILITIES

• Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units

• Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University

• Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports

• Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel

• Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Verbal and written communication skills

• Interpersonal/human relations skills

• Excellent typing skills

• Ability to satisfactorily complete of an annual in-service training program

• Ability to demonstrate physical and psychological fitness

• Ability to speak clearly and distinctly

• Ability to react calmly during emergency situations in order to relay information to appropriate personnel

• Ability to extract data from conversation and documents

MINIMUM QUALIFICATIONS

• High School Diploma or the equivalent

• One year of experience in a position requiring high interaction with the public

• Requires passing of psychological screening, and drug screening upon hire and throughout employment.

WAGE

• $20.00 per hour