Security Officer - Residential Center - Front Desk - Full Time

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Residential Center - Front Desk - Full Time in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Residential and more .

As a Front Desk Security Officer with Allied Universal at a residential location, you will be the first point of contact for residents and guests, providing a welcoming and professional presence. Your role will focus on monitoring access, verifying credentials, and assisting with inquiries to help create a secure and comfortable environment. By remaining attentive and approachable, you will help to deter security-related incidents while delivering outstanding customer service. Allied Universal values agility, reliability, and innovation, and you will have the opportunity to contribute to a caring culture that puts people first. Join our team and be part of a group that delivers through teamwork and always acts with integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide excellent customer service to residents, guests, and visitors at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the residential building, verifying the identity of individuals and managing visitor and resident entry in accordance with established protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal guidelines and site instructions.
• Maintain accurate records of activities, incidents, and any unusual occurrences at the front desk.
• Communicate clearly and professionally with residents, guests, and property management regarding security-related matters.
• Assist with emergency response activities as directed by site management and Allied Universal protocols.
• Support efforts to help deter unauthorized access and/or suspicious activity within the location by remaining attentive and observant at the front desk.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.