Security Officer- Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional - Front Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a leading Tech, Media, and Telecom location, you will be the first point of contact for employees, visitors, and guests. Your primary responsibilities will include monitoring access control, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. You will play a key role in maintaining a secure environment by observing and reporting any unusual activity, responding to inquiries, and delivering exceptional customer service. This position requires a valid driver's license and may involve driving responsibilities according to company policy. At Allied Universal, we pride ourselves on being agile, reliable, and innovative, with a caring culture that puts people first. Join our team and be part of a company that values teamwork, integrity, and delivering outstanding service every day.

Position Type: Part Time

Pay Rate: $23.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service by carrying out security-related procedures, site-specific policies and/or emergency response activities at the front desk.
• Monitor visitor and employee access at the main entrance, verifying identification and maintaining visitor logs as required by site protocols.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, alerting appropriate personnel as needed.
• Assist with the management of deliveries and packages, following established procedures for handling and documentation.
• Support access control measures by issuing badges or passes and directing visitors to appropriate locations within the premises.
• Help to deter unauthorized access and/or suspicious activity through attentive observation and prompt reporting to Allied Universal management and client representatives.
• Maintain a professional and approachable demeanor while addressing inquiries from visitors, employees, and contractors at the location.
• Document and report all security-related incidents and/or unusual activity according to site-specific guidelines.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver's license is required for driving positions in accordance with Allied Universal Driver Policy requirements.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.
• Experience with access control and/or badge systems is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.