Rental Inside Sales Representative - Weston, WI

Company Overview:

Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com

Why Work For Us!

At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package.

Job Summary:

To manage and maintain the rental business by assisting the sales team, the branch manager, and other divisions within Fabick Cat. The Rental Inside Sales Representative provides exceptional service to rental customers, handles customer requests, prepares rental contracts, and ensures proper documentation. Responsibilities include assisting with in-store sales, maintaining inventory, and engaging in technical discussions with clients. Staying up to date on equipment developments is essential.

Responsibilities:

• Assists and provides exceptional customer service to rental customers. Answer all calls and respond to requests for information on equipment from customers and assist them with their rental needs.
• Prepare rental contracts and ensure all proper documentation and insurance coverage is obtained prior to renting the equipment.
• Assists with in-store sales.
• Maintains equipment inventory and processing parts orders for rental equipment.
• Engage in technical discussions related to the proper equipment based on usage/need for the equipment with potential clients.
• Remain knowledgeable and up to date on changes and developments of all equipment being rented.
• Any and all duties as assigned.

Qualifications:

• High school or equivalent required
• Associate degree preferred.
• 2+ years of experience in customer service required.
• Communicate effectively with internal and external customers
• Candidate must possess strong decision-making capability. These skills will be leveraged in/but not limited to the areas of delivery requirements, quoting of rental rates, equipment timelines, and working with the service department for scheduling equipment repair to ensure availability for customer needs preferred.
• Ability to work with minimal supervision
• Strong computer skills: word, excel, and outlook
• Good time management skills
• Strong phone communication skills
• Accurate Data entry
• Ability to engage in technical discussions with potential clients on equipment preferred.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit for long periods, stand, walk, bend, and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.