Pharmacy Technician IV - Specialty Pharmacy Infusion

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• HS/GED plus 4 yrs Pharmacy Tech Experience or Bachelor's Degree in Pharmaceutical Sciences

• Eligible for licensure or licensed pharmacy technician by the Arkansas State Board of Pharmacy

• ASHP/ACPE-accredited technician training or certificate program.

• PTCB National Certification

Preferred Qualifications:

• Master's degree

• 2+ years of UAMS pharmacy experience

Additional Information:

Responsibilities:

• Monitors prior authorizations for timely submission and processing for both pharmacy and medical benefits.

• Coordinates and follows up on prior authorization submissions, financial assistance submissions, and patient scheduling if being handled by other UAMS personnel.

• Ensures outstanding prior authorizations are monitored daily and communicates effectively with other UAMS personnel on outstanding prior authorizations when needed.

• Ability to identify pertinent literature for appeals and help/teach others in this process.

• Possesses a good understanding of all disease states.

• Monitors outside infusions and coordinates with outside infusion centers as needed.

• Audit documentation for presence and accuracy.

• Monitors outstanding financial assistance and communicates effectively with other UAMS personnel on outstanding financial assistance to streamline timely patient access.

• Promotes continuous patient communication throughout the patient journey, including completing infusion appointment reminder phone calls.

• Refers all clinical issues to the pharmacist, always working within the pharmacy technician's scope of practice.

• Participates in the training of staff.

• Works in any disease state as needed.

• Monitors the ACD and addresses gaps.

• Uses appropriate walk-away codes.

• Reports all gaps to the Director of Pharmacy.

• Possesses advanced knowledge of the adjudication process and mitigates billing problems as they arise for specialty claims.

• For each infusion, follow the patient through the revenue integrity cycle to ensure billing is completed and issues are resolved when needed.

• Ensures patients have active insurance before each infusion and ensures prescription processing in a timely manner with a focus on patient safety and clean claims.

• Assists others with adjudication issues and can teach the adjudication process.

• Assists others once work is completed every day.

• Ensures that prescriptions are accurately filled and that all necessary information, including payment, is in the work basket.

• Works to enhance the workflow. Is responsible for improving documentation to enhance patient safety and outcomes.

• Models professional communication with patients, providers, payers, and PBMs.

• Works in any infusion disease state as needed.

• Reports all gaps to the Director of Pharmacy.

• May perform other duties as assigned.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.