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Tech Support Analyst

Ampcus, Inc
United States, California, Los Angeles
Oct 03, 2025

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Tech Support Analyst

Location(s): Los Angeles, CA

Description:

Candidates must have excellent communications skills and the following tasks:


  • Proficient in Windows and MacOS.
  • Assist in documenting technical support procedures and maintain CMDB.
  • Deploy and configure Windows and MacOS computers to end-user.
  • Assist and troubleshoot with end-users as needed.
  • Install and configure printers and iot on computers.


In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

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