Case Manager - Medical Outreach, Access to Care

Description

Portland, ME
Professional - Nonclinical
Req #: 47869

This is a salaried,in-personposition based at79 Bramhall Street in Portland, Maine,supporting both in-patient services at Maine Medical Center (MMC) and outpatient oncology practices. The role is part of a dedicated team that operates Monday through Friday between 7:00 AM and 5:30 PM, with a rotating Saturday coverage schedule.

In this role, team members meet with patients and their families to assess eligibility for a wide range of community, state, and federal programs. These include Medicaid, Marketplace insurance, SNAP, PHIP, long-term care, disability, Medicare, and Free Care (MaineHealth Charity Care). Staff provide comprehensive, hands-on support throughout the entire application process, ensuring patients have access to the resources they need. The team also plays a vital role in discharge planning by submitting long-term care applications for patients who will require placement in a facility after hospitalization.

Team members meet withpatientsbedside at Maine Medical Center and support outpatients at the South Portland and Scarborough oncology practices.
Travel between these locations is required.

Since 2001, our nationally recognizedprograms have helped hundreds of thousands of community members access:

• Affordable health coverage and high-quality health care
• Assistance with transportation, housing, food and health care system navigation

Access to Care helps people who don't qualify for public or private healthcare coverage programs get the healthcare they need.

Summary:
The Case Manager - Medical Outreach role is responsible for the provision of case management services and achievement of positive intervention outcomes for assigned clients. They work on-going with patient caseloads, delving deeper into more medically and socially challenging issues and health needs, addressing barriers for patients.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's Degree preferred, with a specialization in Psychology, Behavioral Health, Social Work, Special Education, Counseling, Rehabilitation, Nursing, or closely related field preferred.
2. License/Certifications: Current applicable state(s) license as a Licensed Social Worker preferred. Valid driver's license and reliable vehicle required.
3. Experience: With a bachelor's degree: Two years of experience in a community health setting, including one year of case management experience required. In lieu of bachelor's degree: Three years of directly relevant experience in a healthcare setting, including 6 months of case management experience. Experience collaborating with state and federal agencies, community agencies, municipal, and public programs preferred.
4. Additional Skills/Requirements Required: N/A

If you have questions about this role, please contact jennifer.ferrari@mainehealth.org