Care Manager (RN)

Position Title: Care Manager (RN)

Work Location: Remote, FL (anywhere in FL)

Assignment Duration: 3 months

Work Schedule: 8 am - 5 pm

Work Arrangement: Remote, FL (anywhere in FL)

Position Summary:

* Enhanced Discharge Planning Team (EDCP), who make outbound calls to Medicaid health plan members who are discharged from the hospital to prevent re-admissions.

Background & Context:

* EDCP team assesses immediate needs/barriers, complete transition of care assessment by day 10 post discharge day and attempt to remove barriers and meet needs and follow up post discharge appt with a medical or BH provider.

* Work from home 8 am-5pm

* This position is to fill in for an FTE who is on Military Leave until 6/2029

Key Responsibilities:

* Fast paced, busy day, working on your own from home with phone, email or Team IM support from supervisor, Lead and team members

* Clock in and be ready to start outreaches at 8 am.

* Receive and review new assignments daily by 8:30 am

* All newly assigned cases (10 daily) must be contacted same day as assigned and make follow up calls to members providers and venders

Qualification & Experience:

* Required Associate or Baccalaureate degree in nursing

* Preferred: Baccalaureate degree in nursing

* RN (compact is okay)

* Preferred: RN

* Must haves: 2-3 years Care Management experience with all age groups

* Nice to haves: Discharge planning experience; Care Management Certification

* Disqualifiers: Cannot answer questions regarding your past work experience during interview.

* Performance indicators: Audit scores 90% or above monthly; 1:1 meetings with Supervisor

* Best vs. average:

* Top 3 must-have hard skills

* Level of experience with each

* Stack-ranked by importance

* Candidate Review & Selection

* 1 Must be good with technology

* 2 Outbound calling experience

* 3 Critical thinking

* 4 Must be able to work in fast paced environment; quick learner; hit the ground running for this temp role