Security Governance Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is hiring a Security Governance Manager to join the Security Governance, Risk Management and Compliance (GRC) team. This is a high-impact role that combines strategic thinking, influence and technical acumen.

As a Security Governance Manager, you will help modernize the Governance function by ensuring that security policies and standards are seamlessly integrated into business processes, and controls are actionable, measurable and operationally relevant.

You will support a range of security governance objectives, including driving security maturity assessments and managing security policies, standards and the enterprise security control framework - ensuring alignment with leading security frameworks and regulations such as ISO 27001, ISO 42001 (AI) SOC 2, PCI-DSS, NIST CSF, FedRAMP, DORA, EU AI Act.

Partnering with Compliance, Risk management, and technical SMEs across Technology, Engineering and IT, you will drive alignment on security requirements and controls, ensuring consistency , accuracy and accountability across all domains.

This position is an individual contributor role reporting to the Director of Security Governance.

Responsibility

• Manage and continuously refine the Docusign security control framework library across multiple security frameworks, standards and regulations

• Translate security policies and standards into testable, measurable control objectives

• Manage security maturity capability and control assessments in collaboration with Risk and Compliance teams

• Rationalize requirements across frameworks and eliminate duplication to ensure a streamlined, scalable control set

• Translate security controls into relevant business requirements

• Drive working sessions with SMEs across cloud, infrastructure, application, and IT domains to validate applicability of controls

• Track effectiveness of controls and document results, gaps, and exceptions

• Collaborate with compliance, risk management, and technical teams to ensure controls support business needs, audit readiness and proactive risk mitigation

• Support maturity assessments and roadmaps to continuously improve control effectiveness

• Ensure control data feeds into the risk register and informs risk prioritization

• Provide guidance and playbooks to enable consistent and sustainable control operations by owners

• Support Compliance in defining evidence expectations for each control and support reuse across audits and assessments

• Define and track metrics for control effectiveness, maturity, and coverage

• Deliver reporting and dashboards that give leadership visibility into control health and gaps

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Minimum of 5 years of related experience in security governance, compliance, or risk management with a Bachelor's degree in Computer Science, Information Systems, Information Security or related field

• Experience with security frameworks and standards (ISO 27001, SOC 2, PCI DSS, NIST CSF/800-53, FedRAMP, DORA)

• Experience with security controls across multiple domains (e.g., cloud, access management, encryption, vulnerability management, network security, supply chain security)

• Experience writing clear, testable control statements and high-quality policy/control documentation

• Experience in leading security maturity capability and control assessments based on NIST CSF and CMMI models

• Demonstrated ability to work with SMEs and technical teams to align controls with business and compliance needs

• Experience with GRC platforms and automation tools for controls and policy management

Preferred

• Strong documentation, communication, and collaboration skills

• One or more certifications such as Security+, CISA, CISM, or CISSP

• Knowledge of cloud environments (AWS, Azure, GCP) and SaaS platforms

• Experience enabling and supporting control owners across multiple teams - technical and business

• Familiarity with privacy regulations (GDPR, CCPA, HIPAA, HITRUST)

• Understanding of considerations around trustworthy AI systems

• Detail-oriented, proactive, and able to manage multiple priorities and stakeholders

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $114,200.00 - $177,100.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $109,600.00 - $150,625.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $109,600.00 - $156,950.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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