Position Title: Quality Improvement Specialist (HEDIS)
Work Location: Remote - Arkansas
Assignment Duration: 3 Months
Work Schedule: 8-5 CST
Position Summary:
* Support the development and maintenance of quality improvement related projects specific to HEDIS Hybrid Operations.
* The position exists to support the health plans in the clinical aspect of medical record review. Key Responsibilities:
* Train providers, health plans, and staff in methodologies and tools of continuous quality improvement and HEDIS abstraction and over-read processes.
* Provide clinical support to the medical record abstraction, over-read, and audit processes.
* Monitor performance on established contractual quality indicators.
* Analyze, track, and trend results.
* Prepare for and participate in meetings with various committees, state agencies, providers, health plans, vendors, and stakeholders.
* Recommend, develop, and implement quality performance improvement plans (PIPs) with management utilizing the PDSA model.
* Monitor and report PIPs progress through closure.
* Perform other duties as assigned.
* Comply with all policies and standards. Qualification & Experience:
* Bachelor's degree in Nursing, Healthcare, or Quality (including HEDIS measures or NCQA) or equivalent experience in related healthcare experience.
* Valid state clinical license preferred (LPN, RN, etc.).
* Experience in HEDIS or NCQA or related topics preferred. Background & Context:
* Arkansas Quality Team needs staff to assist with End of Year Push projects to increase gap closure rates.
* This will include medical record retrieval and abstraction among other quality interventions.
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