New

Tour Guide Specialist

22nd Century Technologies, Inc.
Pay Rate: $27/hour on W2 witho
United States, Washington, Mukilteo
Oct 09, 2025
Job Title: Tour Guide Specialist Location: Mukilteo, WA 98275 Duration: 6 months assignment with possible extension Shift Schedule: 1st shift 8:00 am - 6:00 pm 33-40 hours/week Thursday-Monday Pay Rate: $27/hour on W2 without benefits Job Description: Leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees. Facilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs. Assists visitors with general building wayfinding and services at both Future of Flight and Everett Factory sites. Learns gallery and exhibit content and actively engages with visitors to share information accurately. Facilitates interactive experiences with general public, groups and event guests. Proactively addresses and/or reports safety issues or concerns. Assists with evacuating guests during emergencies and implements safety training practices as needed. Works efficiently to optimize program timing and throughput with tours and works collaboratively on position coverage and rotations. Works a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require. Completes mandatory training assignments in a timely manner and participates actively in team training and meetings. Other duties as assigned. Required Experience: 1 or more years' related work experience in a role which required strong customer service and communication skills. Experience with a role that requires presenting, training, teaching, or acting in a client facing environment. Experience working in a team environment. Proven reliability, punctuality and regular attendance. Flexible schedule with ability to work early mornings, mid-days, evenings, weekends and holidays. Must be able to work in standing or walking positions for up to six (6) hours per shift. Education: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).