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Sales Manager-OEM & Service Parts

A.O. Smith
dental insurance, life insurance, tuition assistance
United States, Tennessee, Franklin
Oct 09, 2025
Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquatered in Milwaukee, WI. APCom a division of A O Smitth North America Water Heating (NAWH) , is a leading manufacture of component parts for residential and commercial water heaters . A O Smith Corporation employees 14,000 employes world wide with operarions in the United States, Canada, China, India, Mexico, the Nerthelands and the United Kingdom.

Primary Function

While reporting to the Difector of Operations the Sales Manager OEM & Service Parts APCOM will work collaboraticel with the internal sales teams,representative agencies, key account managers and external customers to optimise sales,conduct pricing and competitve analysis and go-to-market inititives that drive revenue and market share. This position is based in Franklin, Tennessee office. This position will have at least one direct report based in Franklin.

Responsibilities
  1. The develop and implement short - long term strategic growth plans for OEM and service part sales
  2. Drive revenue growth througn effective engagement with independent manufacturer representitives and distribution partners.
  3. Cultivate and manage OEM relationships to support account devlopmeny. forecating, and long term planning.
  4. Colloaborate with inteatives rnal NAWH sales teams and key accounts to identify new business opportunities wihtin whosale and retail mchannels.
  5. Lead the development and execution of service parts marketing strstegies in coordination with NAWH marketing team
  6. Support procong analysis,mecrhandising initatives,merchadising iniatives, and competitive benchmarking to maximize market competitiveness.
  7. Manage OEM Customer ervice
  8. Guide and collaborate with external sales representives and internal stakeholders on strategic servie sales plans.
  9. Contribute to cross functional improvement projects and process optimization inititives as assigned
  10. Conduct ongoing competitive intelligence efforts to inform strategic planning
  11. Travel up to 25% as required
Qualifications
  • Bachelor's degree in Business, Marketing, or a related discipline.
  • Minimum of 3 years of relevant experience in sales, business development, or account management-preferably in an industrial, plumbing, or manufacturing sectors.
  • Proven experience implementing sales strategies and growing business within OEM and/or service parts markets.
  • Strong negotiation and communication skills with a high level of professionalism.
  • Demonstrated proficiency in managing sales processes, from lead generation through to closing and account retention.
  • Highly organized, detail-oriented, and capable of managing multiple priorities with precision.
  • Ability to quickly understand and retain technical product specifications.
  • Comfortable presenting to customers, channel partners, and cross-functional internal teams at all levels.
  • Proficient in Microsoft Office Suite; SAP experience is a plus.
Education
Bachelor's Degree in Business Management
We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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