Technical Account Manager - Electronics

You Are:

You are a strategic thinker, passionate about building long-term customer partnerships and driving technical excellence in high-impact environments. With a deep background in engineering software, you thrive on understanding complex business needs and translating them into actionable solutions. Adaptable and resourceful, you excel at navigating ambiguity and aligning cross-functional teams toward common goals. Your technical acumen spans across CAE, CAD, EDA, and PLM domains, enabling you to map customer requirements to innovative solutions that drive business outcomes.

You bring a consultative approach, actively listening to customers and championing their initiatives. Collaboration is second nature, as you work seamlessly with sales, technical support, consulting, and development teams to deliver exceptional results. Your communication skills-both written and verbal-enable you to engage confidently with stakeholders at all levels, from technical engineers to C-suite executives. You are motivated by challenge, possess a sense of urgency, and demonstrate business acumen in every interaction.

You thrive in fast-paced, distributed environments, managing multiple priorities with exceptional organizational skills. You are comfortable traveling to customer sites, forging meaningful relationships, and representing Synopsys with professionalism and integrity. Above all, you are driven to succeed and make a measurable impact for both your customers and Synopsys.

What You'll Be Doing:

• Establishing and nurturing long-term, sustainable relationships with assigned enterprise accounts as the single point of technical contact.
• Aligning Synopsys solutions with customers' key business objectives to deliver maximum value and drive technology adoption.
• Collaborating with Enterprise Account Managers to identify and prioritize technical activities that support account growth plans.
• Coordinating resources across presales, technical support, consulting, and training teams to execute strategic technical engagements.
• Reviewing and ensuring the quality of technical support activities, coaching staff, and driving continuous improvement.
• Acting as the liaison between customer teams and Synopsys development to address product defects and enhancement requests.
• Leading opportunity qualification and technical campaigns for complex customer engagements, including market sizing initiatives.
• Supporting account-based marketing strategies to drive technology proliferation and partner solution adoption.

The Impact You Will Have:

• Empowering customers to achieve their business goals through tailored technical solutions.
• Expanding Synopsys' footprint within key accounts by identifying and capitalizing on growth opportunities.
• Driving technology adoption and deployment across multiple product lines and physics domains.
• Strengthening customer satisfaction and loyalty through proactive engagement and exceptional support.
• Influencing Synopsys product development by providing customer feedback and market insights.
• Enhancing competitive positioning by identifying areas to displace competitors and introduce new solutions.
• Facilitating interlock between field and factory teams to ensure effective response to customer needs.

What You'll Need:

• Bachelor's, Master's, or PhD in Electrical Engineering or a related field.
• 8+ years of professional experience with engineering software (BS+8, MS+6, or PhD+3).
• Hands-on experience with Ansys software or other commercial CAE, CAD, EDA, PLM solutions.
• Demonstrated ability to understand and communicate technical activities across multiple product lines and physics domains.
• Logical problem-solving skills with a strong analytical mindset.
• Experience collaborating with distributed teams across global sites.
• Ability to travel domestically up to 25% (preferred up to 50%).
• Experience in application engineering, customer support, or consulting services is highly desirable.
• Proven ability to interact with senior business managers and C-level executives.

Who You Are:

• Exceptional interpersonal and communication skills, fluent in English (written and spoken).
• Highly organized, with strong time management and prioritization abilities.
• Professional, business-savvy, and driven to succeed in a dynamic environment.
• Collaborative team player who fosters coordination across functions and geographies.
• Customer-centric mindset with a focus on delivering outstanding experiences.
• Adaptable, resourceful, and resilient when facing challenges.

The Team You'll Be A Part Of:

You'll join a high-performing team of technical account managers, enterprise sales professionals, and solution architects dedicated to driving customer success and innovation. The team collaborates closely with presales, consulting, training, technical support, and product development groups to deliver comprehensive solutions tailored to our customers' evolving needs. You'll be empowered to make a direct impact on business outcomes while fostering a culture of inclusivity, continuous learning, and shared achievement.

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.